Dedicated shift manager with a strong focus on employee training, task delegation, and customer service. Proven ability to resolve issues promptly and ensure efficient operations.
Overview
6
6
years of professional experience
Work History
Shift Manager
KFC
Woy Woy, NSW
02.2022 - Current
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Prioritized tasks and delegated responsibilities to ensure efficient shifts.
Supervised daily operations to ensure efficient service delivery.
Trained new team members on company policies and procedures.
Handled customer complaints professionally and resolved issues promptly.
Maintenance Crew Member
Peninsula Aged Care
Umina Beach, NSW
12.2024 - 12.2025
Collaborated with team members to prioritize maintenance tasks daily.
Maintained cleanliness of common areas to ensure a welcoming environment for guests.
Followed health and safety guidelines while handling cleaning materials and tools.
Collaborated with team members to complete daily cleaning tasks efficiently.
Restaurant Team Member
KFC
Cameron Park, NSW
05.2020 - 01.2022
Prepared and cooked menu items according to company standards.
Provided excellent customer service in fast-paced restaurant environment.
Maintained cleanliness and organization of dining and kitchen areas.
Operated cash register and handled customer transactions efficiently.