Shawn Speeding

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Collaborated with team members to improve overall service quality and guest experience.
• Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
• Provided excellent customer service to guests by promptly responding to inquiries and requests.
• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
• Handled cash transactions accurately, ensuring proper documentation for financial records.
• Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Operated catching pen gate and facilitated smooth transitions during races.