Shay Busch
Wollongong,NSW
Summary
Seasoned School Support Officer with practical understanding of school administrative processes and student services. Skill set emphasises strong communication, problem-solving abilities and relationship-building capabilities. Past roles demonstrate commitment to fostering a positive learning environment, and supporting faculty needs. Known for effectively coordinating with teachers, and students to advance educational goals.
Overview
4
4
years of professional experience
Work History
School Support Officer
John Therry Catholic College
Rosemeadow , NSW
10.2023 - Current
- Monitored students' behaviour in classrooms and corridors to ensure safety and orderliness.
- Supervised student activities during lunch breaks or recess periods.
- Completed daily records of adjustments for NCCD tool.
- Worked in a specialist setting supporting students across a variety of different learning/stage outcomes.
- Supervised students off campus on excursions.
- Advocated for changing needs of students to higher parties.
- Adjusted work in line with students' personal plans across all subjects.
Casual School Support Officer
Catholic Education Diocese of Wollongong
Wollongong
07.2022 - 10.2023
- Worked with students with additional learning needs in both mainstream and classrooms dedicated to students with autism spectrum disorder.
- Followed learning plans and worked with students one-on-one.
- Assisted classroom teachers with behaviour management.
- Supported classroom teachers with any organizational needs.
- Monitored students' behaviour in classrooms and corridors to ensure safety and orderliness.
- Supervised student activities during lunch breaks or recess periods.
Administration Assistant
Lodehaul
07.2020 - 07.2022
- Communicated via email and phone to a range of customers/parties.
- Performed data entry tasks accurately within specified timeframes.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Updated contact lists regularly with current information.
- Developed procedures for streamlining workflow processes within the department.
- Self-managed tasks and completed all to a high level of quality in short periods of time.
Education
Certificate IV in Education Support -
TAFE NSW
07.2022
Certificate III in Business Administration -
TAFE NSW
12.2020
Skills
- Communication
- Teamwork
- Critical thinking skills
- Organisational skills
- Creativity
- Attention to detail
- Student Guidance
- Relationship Building
Activities
Participated in an immersion to the remote Indigenous community of Ltyentye Apurte (Santa Teresa) in 2019, Worked alongside vulnerable young persons in a community crèche, Spirituality center, In sports activities, 2019
References
- Bethany Neaves - Leader of Diverse Learning, John Therry Catholic College
0431 121 208
- Alicia Snushall - Stage 4 Diverse Learning Case Manager, John Therry Catholic College
0410 696 910
Timeline
School Support Officer
John Therry Catholic College
10.2023 - Current
Casual School Support Officer
Catholic Education Diocese of Wollongong
07.2022 - 10.2023
Administration Assistant
Lodehaul
07.2020 - 07.2022
Certificate IV in Education Support -
TAFE NSW
Certificate III in Business Administration -
TAFE NSW
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