Shay-Leah Wanganeen
Leichardt ,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
FOH/Events Wait Staff
Poaches Pantry
09.2024 - Current
- Deliver exceptional customer service in a fast-paced, high-volume dining environment
- Assist in event coordination, ensuring seamless execution and a positive guest experience
- Work collaboratively with team members to maintain operational efficiency
Executive Assistant to the Executive Director
Coalition of Peaks / National Aboriginal Community Controlled Health Organisation
08.2024 - Current
- Develop and maintain efficient filing systems to improve document accessibility and retrieval
- Assist in preparing reports and presentations, enhancing visual appeal with advanced Microsoft Office skills
- Coordinate special projects and events, handling logistics, vendor management, and on-site support
- Manage incoming emails and correspondence, prioritizing and responding on behalf of the Executive Director
- Implement administrative processes to improve office productivity and workflow
- Maintain executive calendars, manage meeting logistics, and take meeting minutes
- Order office supplies and manage stationary inventory
Aboriginal Liaison Officer
Legal Aid
11.2023 - 08.2024
- Provide support to clients throughout court proceedings, ensuring timely and effective assistance
- Attend and support outreach programs, engaging with community members
- Manage administrative tasks, including emails, diary management, and case notes
- Liaise with clients and external partners, ensuring the smooth transition of client referrals
- Facilitate ongoing client support and communication throughout the legal process
Cadet
Canberra Community Law – Dhurrawang Program
11.2023 - 08.2024
- Assist clients throughout legal processes, providing support and guidance
- Participate in outreach programs, conducting community consultations
- Manage administrative tasks, including file notes, diary management, and telecommunication
- Take minutes during meetings and contribute to document drafting and submissions
- Assist clients with housing and Centrelink applications and liaise with external service providers
Paralegal
Andrew Byrnes Law Group
08.2023 - 11.2023
- Provide administrative support, including answering phones, managing diaries, and scheduling appointments
- Assist in drafting and filing court documents, and liaise with clients to gather necessary information
- Support the preparation of case files, collating bundles and briefs, and managing billing/invoice processes
Legal Secretary
DDCS Lawyers
08.2022 - 09.2023
- Provide administrative support to legal teams, including managing correspondence and scheduling
- Draft court documents, prepare invoices, and handle client communications
- Maintain filing systems, assist with legal research, and provide reception cover as needed
Hospitality Roles
Bellucis & Agostinis
04.2022 - 06.2022
- Serve food and beverages, assist with event hosting, and provide excellent customer service in a high-demand environment
- Manage room service and take orders efficiently while maintaining a positive guest experience
Conveyancing Assistant Trainee
Velocity Conveyancing
02.2022 - 06.2022
- Assist in organizing files and liaising with clients regarding conveyancing matters
- Draft legal documents, manage file openings/closings, and handle banking-related tasks
Education
Year 12 Graduate - Legal Studies, English, Mathematics
Canberra Girls Grammar School
12.2021
Pre-Law Program -
University of New South Wales (UNSW)
12.2021
Skills
- Strong verbal and written communication skills
- Experience liaising with clients, executives, and stakeholders
- Excellent attention to detail
- Time management
- Ability to prioritize tasks
- Skilled in the Microsoft Office Suite (Word, Excel, PowerPoint)
- Legal research tools
- Basic file management software
- Fast learner
- Reliable team player
- Ability to work independently
- Dedicated to providing excellent service and support in legal and customer-facing roles
References
Lateisha Bright, 0474 708 119
Extracurricular and community engagement
Competed in Netball, AFL, Basketball, and Gymnastics (2013-2021), serving as captain and coach in various teams, earning leadership awards., Active Netball player at the University of Canberra; part-time model with ICON Management., Volunteered 20 hours at the Salvation Army (2020), Fundraising for the Red Cross Shield Appeal (2018-2019) Throughout my time at Legal Aid I assisted in outreach programs, rehab centres, highschools, clinics.
Certifications and clearances
- Working with Vulnerable People (WWVP) / Disability Clearance
- Responsible Service of Alcohol (RSA)
Timeline
FOH/Events Wait Staff
Poaches Pantry
09.2024 - Current
Executive Assistant to the Executive Director
Coalition of Peaks / National Aboriginal Community Controlled Health Organisation
08.2024 - Current
Aboriginal Liaison Officer
Legal Aid
11.2023 - 08.2024
Cadet
Canberra Community Law – Dhurrawang Program
11.2023 - 08.2024
Paralegal
Andrew Byrnes Law Group
08.2023 - 11.2023
Legal Secretary
DDCS Lawyers
08.2022 - 09.2023
Hospitality Roles
Bellucis & Agostinis
04.2022 - 06.2022
Conveyancing Assistant Trainee
Velocity Conveyancing
02.2022 - 06.2022
Year 12 Graduate - Legal Studies, English, Mathematics
Canberra Girls Grammar School
Pre-Law Program -
University of New South Wales (UNSW)
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