Shay White
Branxton,NSW
Summary
Professional with experience in operational support and maintenance, demonstrating strong organizational skills through effective scheduling and record-keeping. Engaged in quality control processes, ensuring adherence to safety compliance while maintaining a clean and efficient workspace. Developed technical troubleshooting abilities through hands-on experience with machinery and plumbing operations, contributing to improved operational efficiency. Proven ability to collaborate within teams, fostering positive relationships and enhancing workflow optimization.
Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Confined space trades assistant
Programmed
Muswellbrook , Nsw
10.2025 - Current
- Assisted tradespeople with various tasks on-site and in the workshop.
- Prepared tools and materials for daily operations and projects.
- Maintained cleanliness and organization of work areas and equipment.
- Operated hand tools and power equipment safely and efficiently.
- Supported team by effectively communicating project updates and needs.
Water and Sewer Operator
Singleton council
Singleton
01.2023 - 07.2025
- Monitored the quality of finished products, adjusting stitching as needed.
- Kept workspace clean at all times by adhering to established sanitation policies.
- Identified potential problems with fabrics or threading before they caused major delays in production.
- Gained expertise in the installation and repair of water and sewer systems, enhancing operational efficiency.
- Followed instructions given by qualified tradespeople regarding safety protocols and procedures when working onsite or in the workshop.
- Ensured that all tools were stored safely after use or at the end of each shift.
- Reported any damage or defects found on site to supervisors immediately.
- Gathered materials and supplies needed for each job.
- Tested completed installations for functionality before handing over projects to clients.
- Measured and cut materials accurately using measuring instruments such as tape measures and calipers.
- Loaded and unloaded trucks with materials needed for jobsite activities.
- Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
- Removed debris from worksites using brooms, shovels, wheelbarrows.
- Cleaned and maintained work areas, tools and equipment to ensure safety standards were met.
- Performed basic maintenance on equipment used in the workshop.
- Stepped into team leader role various times gaining knowledge in leading a team to stay on track to meet deadlines and perform tasks in a safe manner.
McDonald’s Crew Trainer
Rutherford McDonald’s
Rutherford , NSW
01.2021 - 01.2023
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Organized team building activities to foster a positive work environment among crew members.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Maintained up-to-date records of all employees' training progress and certification status.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Assisted management in developing strategies to improve customer service standards.
- Ensured that all safety protocols were followed during training sessions.
- Guided staff in food preparation and service protocols, ensuring consistent customer satisfaction.
Pet Services Assistant
KKA pet services
Branxton, NSW
01.2019 - 01.2023
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Archived confidential material using established procedures.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Maintained positive working relationship with fellow staff and management.
- Broke down boxes for garbage and recycling.
- Provided attentive care by feeding, walking, and monitoring animals' health and safety.
Education
High School Diploma -
Rutherford Technology High School
Rutherford 10-2022
Skills
- Appointment scheduling
- Customer service
- Employee training
- Team building
- Quality control
- Safety compliance
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Technical troubleshooting
- Project management
- Equipment maintenance
- Plumbing operations
- Plumbing repairs
- Basic plumbing
- Water quality monitoring
- Machine operation
- Material handling
- Team collaboration
- Power and hand tools
- Machinery cleaning
- Equipment inspection
- Start up procedures
- Process improvement
- Data entry
- Record keeping
- Workflow optimization
- Performance improvement
- Personnel management
- Strategic thinking
- Coaching and mentoring
Certification
- MR truck license
- Confined space ticket
- Gas test atmosphere ticket
- Working at heights tickets
- High pressure sewer jetting ticket
- First aid certificate
- Construction induction white card
- Traffic control tickets(TCR,IMP)
- Working safely near powerlines ticket
References
References available upon request.
Timeline
Confined space trades assistant
Programmed
10.2025 - Current
Water and Sewer Operator
Singleton council
01.2023 - 07.2025
McDonald’s Crew Trainer
Rutherford McDonald’s
01.2021 - 01.2023
Pet Services Assistant
KKA pet services
01.2019 - 01.2023
High School Diploma -
Rutherford Technology High School