Summary
Work History
Education
Skills
Timeline
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Shay Zeng

Sydney,NSW

Summary

Bilingual and highly adaptable professional with experience in customer relations, live-broadcast operations, and social media content creation. Strong cross-cultural communication skills and a proven ability to support daily operations while contributing to brand promotion. Dedicated, organized, and eager to bring strong customer service and digital marketing skills to a dynamic flower shop environment.

Work History

TikTok Live Broadcast Operator

Math Magic Network Technology Co., Ltd.
Guangzhou, China
06.2024 - 09.2024
  • Operated broadcast equipment for live and recorded programming.
  • Assisted the live-streamer in promoting products and pin links in accordance with the live-streaming rhythm
  • Coordinated with production teams during on-air operations.
  • Maintained equipment logs and technical records accurately.
  • Edited content for inclusion in newscasts or other productions as needed.

Education

Master - Professional Accounting

University of New South Wales
Sydney, New South Wales, NSW
09-2027

Bachelor of Arts - Applied Translation Studies (English)

Hong Kong Baptist University
China
06-2025

Skills

  • Language: English [fluent], Chinese [native]
  • Microsoft Office [Word, Excel, PowerPoint, Outlook]; Design Tools [Canva, Meitu]
  • Cross-cultural Communication
  • Client Relations
  • Social Media Strategy
  • Content Development

Timeline

TikTok Live Broadcast Operator

Math Magic Network Technology Co., Ltd.
06.2024 - 09.2024

Master - Professional Accounting

University of New South Wales

Bachelor of Arts - Applied Translation Studies (English)

Hong Kong Baptist University
Shay Zeng