Shaya McIntosh
Narangba
Summary
I am a customer and team focused professional with a strong retail background seeking to transition into a position that allows me to learn new skills and apply them in the workforce. I have skills in active listening, problem-solving, and staying calm under high pressure situations, ensuring safety is my number one priority. I am passionate about organization and approach every task with a can-do attitude. I am a driven individual who is ready to learn and commit to developing my skills and knowledge.
Overview
2026
2026
years of professional experience
Work History
Shopkeeper (Supervisor Position)
Kmart
- As a shopkeeper in a supervisor role, I had responsibilities including:
- - Customer service in store and over the phone
- - Delegating tasks to other team members to achieve the goals of the store
- - Working closely with management to ensure efficiency within my department
- - Completing store operation administration
- Managed daily operations, ensuring a clean, organized, and efficient store environment.
Sequence Team Member (Fill Team) - Night Shift
Kmart
01.2020 - Current
- I work as a part of the night fill team at Kmart where I am responsible for:
- - Ensuring the store is restocked at an efficient pace
- - Communicating with supervisors to ensure deadlines are met
- - Provide customer service
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Certificate III - Fitness
Narangba Valley State High School
01.2021
Skills
- Proficient knowledge using the Microsoft suite
- Effective communication through email and phone
- Customer service
- Problem solving
- Adaptability
- Problem-solving
- Work Planning and Prioritization
- Multitasking and organization
Timeline
Sequence Team Member (Fill Team) - Night Shift
Kmart
01.2020 - Current
Shopkeeper (Supervisor Position)
Kmart
Certificate III - Fitness
Narangba Valley State High School