Real Estate Sales Agent
SKAD Real Estate
07.2025 - Current
Hi, I’m
Shayan Amer
Melbourne,VIC
Summary
Dynamic real estate professional with extensive experience in property assessments, market analysis, and sales negotiations. Proven track record in driving revenue growth and fostering client relationships to achieve strategic outcomes. Committed to delivering customer-focused solutions that enhance value and meet business objectives.
Work History
SKAD Real EstateMelbourne, VIC
Real Estate Sales Agent
07.2025 - Current
Job overview
- Conducted property showings, highlighting key features to potential buyers.
- Advised clients on property trends and market conditions to inform strategic buying decisions.
- Conducted property assessments to determine fair market value.
- Prepared detailed appraisal reports for stakeholders and clients.
- Assisted clients in buying and selling residential properties.
- Coordinated open houses and private showings, enhancing buyer engagement and interest.
- Negotiated contracts between buyers and sellers, securing advantageous terms for clients.
- Assisted clients in identifying suitable commercial properties for investment.
OPTUS Singtel GroupMelbourne, VIC
Business Specailist
06.2025 - 09.2025
Job overview
- Assessed current operational processes making changes where necessary in order to streamline operations.
- Monitored team performance against targets, taking corrective action where necessary.
- Implemented process improvement initiatives to increase quality standards while reducing costs.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
SKAD Real EstateMelbourne, VIC
Business Leads Specailist
06.2024 - 05.2025
Job overview
- Developed relationships with external stakeholders such as suppliers, vendors, customers.
- Presented recommendations on how best to capitalize on emerging opportunities or mitigate risks posed by changing conditions.
- Conducted market research to identify new business opportunities.
- Negotiated contracts with third-party providers in order to secure favorable terms and pricing.
Global IT TradersCampbellfield, VIC
Salesman
12.2023 - 02.2025
Job overview
- Greeted customers and provided information about products and services.
- Conducted regular sales meetings to review performance and develop strategies for achieving goals.
- Ensured compliance with relevant laws and regulations related to door-to-door selling practices.
- Provided detailed information about the products being sold and answered customer questions.
- Resolved any customer complaints or issues promptly and professionally.
- Attended weekly team meetings to discuss sales strategies and targets.
Global IT TradersSharjah, United Arab Emirates
Manager on Duty
11.2023 - 01.2024
Job overview
- Developed strategies to increase customer satisfaction ratings.
- Analyzed data from customer surveys and implemented changes accordingly.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Established and enforced clear goals to keep employees working collaboratively.
- Reviewed completed work to verify consistency, quality and conformance.
- Coordinated employee schedules according to shift changes and availability.
- Assigned tasks to employees and monitored progress of projects.
- Delegated work to staff, setting priorities and goals.
- Audited cash registers at the end of each shift for accuracy.
- Maintained inventory levels by ordering supplies as needed.
Sirius College, Australian Army CadetsMelbourne, Victoria
Company Sergeant Major
03.2020 - 12.2023
Job overview
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Monitored team progress towards achieving milestones set forth in project plans.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
- Prepared reports summarizing operational results against established goals and objectives.
- Managed executive team members to ensure successful execution of projects in a timely manner.
Australian Best Tiles & FlooringMelbourne, Victoria
Marketing Team Member
Job overview
- Collaborated with team to create marketing materials for promotional campaigns.
- Assisted in managing social media accounts to enhance brand visibility.
- Conducted market research to identify trends and customer preferences.
- Developed content for newsletters and digital communications.
- Coordinated with suppliers for marketing collateral production and delivery.
World Ways Sharjah Cragieburne, VIC
Bookkeeper
Job overview
- Monitored cash flow to ensure sufficient liquidity.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Prepared financial documents such as budgets, forecasts and reports.
- Developed and managed financial plans for a variety of investments.
- Communicated with stockholders or other investors to provide information or raise capital.
Australian Best Tiles & FlooringMelbourne, VIC
Customer Service Consultant
Job overview
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Followed up with customers post purchase to gauge their satisfaction level with our products and services.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Demonstrated strong organizational skills by managing multiple tasks simultaneously under tight deadlines.
- Set up and activated customer accounts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
La Trobe UniversityMelbourne, Victoria
Bachelor of Commerce/Data Science from Business
09-2028
La Trobe UniversityMelbourne, Victoria
Bachelor of Science from Science
Entry EducationMelbourne
Real Estate Certificate IIV from Sales & Real Estate
Sirius CollegeMelbourne, VIC
High School Diploma
University Overview
- Australian Army Cadets - Acting Warrant Officer, Company Sergeant Major, 31st Battalion
- Junior Leadership Course Completion Recipient
- Senior Leadership Course Completion Receptient
- Superspeak Debating and Public Speaking Course Member
- College Debating Team Member
Skills
- Data analysis
- Sales negotiation
- Financial reporting
- Market research
- Staff management
- Comparative market analysis
- Appraisal procedures
- Customer service
- Project management
- Statistical analysis
- Sales strategies
Affiliations
- Debating
- Business Startup Assistance + Advisor (Shopify)
- Team Sports
Accomplishments
- Acting Warrant Officer Class 1, Australian Army Cadets
- Company Sergeant Major, Australian Army Cadets
- Logistics Supervisor, Australian Army Cadets
- Sales Managing Role, World Ways, Sharjah
- Financial Managing, Qasr al Madinah, Sharjah
- Marketing Team Member, Australian Best Tiles & Flooring
- Store Leader OPTUS
Certification
- Real Estate Certificate
- OPTUS Cybersecurity Training
- Sales Training
- IT Proccesses Training SINGTEL GROUP
References
References available upon request.
Timeline
Business Specailist
OPTUS Singtel Group
06.2025 - 09.2025
Business Leads Specailist
SKAD Real Estate
06.2024 - 05.2025
Salesman
Global IT Traders
12.2023 - 02.2025
Manager on Duty
Global IT Traders
11.2023 - 01.2024
Company Sergeant Major
Sirius College, Australian Army Cadets
03.2020 - 12.2023
Bookkeeper
World Ways Sharjah
Customer Service Consultant
Australian Best Tiles & Flooring
Marketing Team Member
Australian Best Tiles & Flooring
La Trobe University
Bachelor of Commerce/Data Science from Business
La Trobe University
Bachelor of Science from Science
Entry Education
Real Estate Certificate IIV from Sales & Real Estate
Sirius College
High School Diploma