Shayan Rashidi
Rockbank,VIC
Summary
Proactive professional with a strong background in event management and logistics coordination. Proven ability to resolve issues swiftly and maintain high standards of client engagement, driving successful outcomes and continuous improvements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Events Manager
Allied Security
melbourne, vic
12.2025 - Current
- Developed event timelines, prioritizing tasks and maintaining project schedules.
- Coordinated logistics for events, ensuring seamless execution and attendee satisfaction.
- Oversaw on-site operations, troubleshooting issues to ensure smooth event flow.
- Facilitated pre-event meetings, aligning team roles and responsibilities for successful outcomes.
- Conducted post-event evaluations, gathering feedback for future improvements and planning.
- Maintained inventory of event supplies, ensuring availability for all planned activities.
- Provided support to attendees before, during, and after the event as needed.
- Resolved any issues that arose during the course of an event in a timely manner.
- Served as primary contact person responsible for responding to inquiries about events.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
Major Events Manager
MA Services Group
melbourne, vic
09.2025 - 12.2026
- Coordinated logistics for events, ensuring smooth execution and adherence to schedules.
- Collaborated with vendors to secure services and supplies for successful events.
- Oversaw event setup and teardown, managing staff to ensure efficient operations.
- Communicated with clients to understand their needs and tailor event experiences accordingly.
- Implemented safety protocols for events, ensuring compliance with organizational standards.
- Provided support to attendees before, during, and after the event as needed.
- Resolved any issues that arose during the course of an event in a timely manner.
- Oversaw all aspects of event production from conception through completion.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Managed accounts and worked to continuously develop new revenue from existing clients.
- Facilitated smooth on-site operations, resolving unforeseen issues promptly to avoid disruptions.
Loss Prevention Officer
wilson
mel, vic
06.2018 - 08.2025
- Monitored store premises for suspicious activities and potential theft incidents.
- Conducted regular surveillance using CCTV systems to identify security breaches.
- Collaborated with law enforcement to report criminal activities and incidents.
- Engaged with customers to deter theft through visible presence and communication.
- Assisted in training new staff on loss prevention protocols and procedures.
- Inspected merchandise and inventory for signs of tampering or damage.
- Analyzed video surveillance footage to identify potential criminal activity.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Prepared security reports to document and log theft, accidents and safety violations.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Conducted internal investigations into employee theft or policy violations.
- Used computers and software to generate concise reporting.
- Provided training to staff on loss prevention policies and procedures.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
Crowd Controller
Lionheart
melbourne, vic
07.2014 - 12.2016
- Coordinated with security personnel to manage entry and exit points effectively.
- Conducted regular checks of venue areas to maintain a safe environment.
- Reported unusual and illegal activity on premises to prevented injury, incidents, and crimes.
- Monitored patron behavior to identify potential issues before they escalated into incidents.
- Maintained control and order over large crowds at venue.
- Responded quickly and calmly to emergency situations such as fights or medical emergencies.
Education
High School Diploma -
Fairhills High School
Melbourne, VIC12-2009
Skills
- Event planning
- Logistics coordination
- Risk assessment
- Communication skills
- Problem solving
- Adaptability
- Attention to detail
- Staff training
- Client engagement
- Event billing
Certification
Cert II & III in Security
References
References available upon request.
Timeline
Events Manager
Allied Security
12.2025 - Current
Major Events Manager
MA Services Group
09.2025 - 12.2026
Loss Prevention Officer
wilson
06.2018 - 08.2025
Crowd Controller
Lionheart
07.2014 - 12.2016
High School Diploma -
Fairhills High School