Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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Shayar Maharjan

Tarneit

Summary

Dynamic Operations Manager with a proven track record at Comida Foods Pty Ltd, enhancing operational efficiency through strategic planning and effective team leadership. Spearheaded initiatives that reduced workplace incidents and improved productivity, while fostering strong employee relations and implementing robust inventory control systems. Committed to driving results and elevating customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Operations Manager

Comida Foods Pty Ltd
09.2014 - Current
  • Streamlined operations by implementing efficient inventory management systems.
  • Led cross-functional teams to enhance production processes and reduce bottlenecks.
  • Developed training programs for staff, improving operational knowledge and performance.
  • Analyzed key performance indicators to identify areas for process enhancement.
  • Fostered a culture of safety compliance, reducing workplace incidents significantly.
  • Coordinated supply chain logistics to ensure timely product delivery and efficiency.
  • Managed vendor relationships, negotiating contracts to optimize cost-effectiveness.
  • Spearheaded initiatives that improved overall operational workflow and productivity levels.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Head Chef

Torch Cafe
01.2009 - 09.2014
  • Led kitchen team in menu development, ensuring creativity and seasonal ingredient utilization.
  • Streamlined food preparation processes, enhancing efficiency and reducing waste.
  • Trained and mentored junior chefs, fostering skill development and teamwork.
  • Implemented health and safety standards, maintaining compliance during inspections.
  • Managed inventory control, optimizing stock levels and minimizing costs.
  • Collaborated with suppliers to source high-quality ingredients for diverse menus.
  • Developed special event catering menus, tailoring offerings to client preferences.
  • Evaluated kitchen operations, identifying areas for improvement and implementing solutions.
  • Placed orders to restock items before supplies ran out.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Hired, managed, and trained kitchen staff.
  • Created recipes and prepared advanced dishes.

Trainer

Mc Donalds
03.2009 - 03.2012
  • Developed and implemented comprehensive training programs to enhance employee skills and performance.
  • Facilitated workshops and seminars, ensuring engagement and knowledge retention among participants.
  • Evaluated training effectiveness through assessments and feedback, refining content for continuous improvement.
  • Mentored junior trainers, fostering a collaborative learning environment to elevate overall team competency.
  • Collaborated with management to identify training needs aligned with organizational goals and objectives.
  • Utilized various learning management systems to streamline course delivery and track participant progress.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Employee relations and conflict resolution
  • Staff training
  • Project management
  • Policies and procedures implementation
  • Employee motivation
  • Inventory control
  • Strategic planning
  • Project leadership

Certification

  • Lean Management Training - (2021-2023)
  • HACCAP Training

Languages

English
Full Professional

Timeline

Operations Manager

Comida Foods Pty Ltd
09.2014 - Current

Trainer

Mc Donalds
03.2009 - 03.2012

Head Chef

Torch Cafe
01.2009 - 09.2014

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Shayar Maharjan