Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shaye Maxwell

Narrabri,NSW

Summary

I'm an enthusiastic, self-motivated, diligent achiever with substantial experience in providing payroll services across both State and Local Government. My work ethic and performance has earnt me trust and respect from multiple organisations. I'm passionate about delivering results in all aspects of Payroll. I take ownership of tasks and am willing to change and evolve to deliver and exceed expectations of tasks at hand. I am exceptional at managing multiple tasks and focused on consistent, reliable, and timely delivery of objectives.

Overview

22
22
years of professional experience

Work History

Student Learning Support Officer

NSW Education Department
11.2018 - Current
  • Provide support for students with identified diverse learning needs including disability in classrooms and other learning environments under the direction and supervision of a teacher to support the achievements of educational outcomes.
  • Assist the teacher in the implementation of individual education programs.
  • Implement the health care plans or behaviour plans of students with disability or behaviour disorders to support their engagement in learning activities.
  • Observe and record student performance data during the implementation of individual educational and behaviour programs.
  • Assist in organising and preparing resources, in both the classroom and playground to support teaching and learning.

Payroll Administration Consultant

Civica Pty Ltd
06.2012 - 11.2015
  • Deliver the required customer payroll administration outcomes as specified within Business Process Service agreement between Civica and the Customer.
  • Process accurate calculation and payment of salaries and wages to employees in accordance with agreed timeframes ensuring they are costed correctly.
  • Maintain accurate records for employees including payments, deductions, tax, superannuation, classifications, leave entitlements, leave records.
  • Provide accurate and reliable information and advice regarding Awards and Enterprise Agreements, classifications, leave entitlements, allowances, superannuation and deductions.
  • Act as a reference point for Customer's payroll staff regarding payroll process matters and as a subject matter expert when dealing with payroll related issues and third parties such as software vendor/suppliers.
  • Liaise with Customer's Auditor in relation to payroll matters.
  • Maintain and reconcile superannuation contribution records.
  • Reconcile payroll related control accounts and leave balances regularly in cooperation with Customer Finance staff.
  • Provide telephone support for urgent and high priority payroll related calls for the Customer's payroll staff.
  • Deliver Payroll Administration services that meet or exceed the Customer's Key Performance Indicators.
  • Responsible for the delivery of high quality, effective administration services and customer service to Civica's Customers which achieve all agreed outcomes.
  • Establish and maintained a positive working working relationship with council payroll staff, ensuring that appropriate communication, consultation and cooperation occurs.

Payroll Administrator

State Water
12.2010 - 05.2012
  • Manage the implementation of integrated labour costing and timesheet system. Ensured the project was completed on time, adhered to budget, and complied with all relevant environmental, safety, risk, quality specification requirements and business objectives.
  • Develop payroll specifications for tender process for ‘State Water Wise’ project.
  • Develop and delivered workforce reporting for the CEO and managers to enable effective workforce management across the business.
  • Provide consistent, quality and timely payroll advice, support and services to internal clients to enable them to achieve business objectives.
  • Prepare monthly SASS, SSS, FSS and other superannuation payments, reconcile superannuation ledger accounts, account for new and terminating contributors and prepare appropriate returns.
  • Identify and manage corporate payroll system, identifying system problems and initiating improvements/enhancements.
  • Develop and maintain payroll policies, procedures and manuals.
  • Maintain effective working relations between Payroll, HR and Finance staff to deliver optimal business requirements, functional specifications, precise business processes, systems and application tools to meet payroll requirements.
  • Supervise Payroll Officer while providing support and backup services.
  • Supervise the preparation of weekly payroll input, check preliminary edits and full edit and fortnightly processing.
  • Responsible for the delivery of the quarterly and annual workforce profile data to the NSW Public Sector Workforce Office.
  • Ensure matters relating to the interpretation of the Enterprise Agreement are consistent across the organisation.
  • Responsible for the production of payment summaries, ensuring that the payroll master file is balanced and prepare reconciliation statement for submission to Taxation Office.
  • Verify all employee records (leave register, payroll deductions, pay rates, anniversary and increment details).
  • To prepare/verify defined information as input into the calculation of employee leave entitlement accrual calculations.
  • Responsible for all termination and redundancy payments.
  • Responsible for balancing all Payroll Ledger accounts on a monthly and annual basis.

Payroll Supervisor

Dubbo Regional Council
08.2007 - 11.2010
  • Supervise Payroll Officer and oversee two other divisions for payroll input.
  • Development and implementation of Payroll Services enhancements (I-Services, Automated Data Capture).
  • Supervise the preparation of weekly payroll input, check preliminary edits and full edit and weekly processing.
  • Co-ordinate the preparation of weekly payroll input from other divisions.
  • To prepare/verify defined information as input into the calculation of employee leave entitlement accrual calculations. eg Leave Without Pay, Council Function codes against each employee, Verification of Leave in Lieu Balances, Identification of amounts due/payable by other councils and Reconciliation of amounts paid to other councils.
  • Ensure matters relating to the interpretation of the Award are consistent across the organisation.
  • Verify all employee records (Leave register, payroll deductions, Pay rates, anniversary and increment details).
  • Balance all Payroll Ledger accounts on monthly basis.
  • Complete all termination payments.
  • Complete Payroll Tax on a monthly basis.
  • Complete Monthly superannuation payments, reconcile superannuation ledger accounts, account for new and terminating contributors and prepare appropriate returns.
  • Workers Compensation including completing, maintaining and balancing the Workers Compensation register, preparing and forwarding claims for submission to Council's Insurer weekly.
  • Produce payment summaries, ensuring that the payroll master file is balanced and prepare reconciliation statement for submission to Taxation Office.
  • During my tenure in this position I established a NSW Special Interest Group (SIG) for Payroll in partnership with Civica Pty Ltd. I maintained the role of Chairperson for this SIG until November 2010.

Payroll Officer

Dubbo Regional Council
11.2005 - 07.2007
  • Prepare and process weekly payroll input utilising manual timesheets.
  • Process variations (leave form, payroll deductions, allowances, pay rates and higher duties).
  • Maintain personnel notations in Payroll System.
  • Prepare reports for General Manager and Division Heads on overtime and employees with over 40 days leave each month.
  • Prepare and process Travel Claims.
  • Answer verbal and written enquires from customers relating to payroll matters.
  • Check leave taken report against leave forms submitted on a weekly basis.
  • Maintain filing systems for auditing purposes.

Payroll Service Officer

NSW Businesslink
02.2002 - 10.2005
  • Interpret awards, agreements and legislation to ensure that the correct conditions of employment are applied to customers covered by a wide cross-section of awards, agreements and legislation.
  • Enter new staff onto on-line computerised payroll system and termination payments for staff exiting the payroll.
  • Reconcile Superannuation and Taxation accounts.
  • Monitor effectiveness of procedures and internal controls to ensure the integrity of processing data with both the rostering schedule and financial records, making recommendations to Payroll Service Coordinator where necessary.
  • Process payroll calculation for a portfolio of clients on a fortnightly basis utilising roster and other source information.
  • Answer verbal and written counter enquires from customers relating to payroll matters.
  • Processing leave entitlements, allowances, deductions and one-off transactions for the portfolio as per award, agreement and legislative conditions.
  • Processing manual pays and raise cheque requisitions, allowing for correction of rostering and processing errors and other urgent payment requests.

Education

Certificate IV Business

TAFE New South Wales
Dubbo
10.2010

Annual Taxation

Australian Wide Taxation & Payroll Training
Sydney
08.2010

Certificate III Business

University of Melbourne in Partnership With TAFE
Dubbo
10.1998

Real Estate Operations (Property Management)

NSW Department of Training And Education
Dubbo
12.1997

Skills

  • Professional
  • Highly Motivated
  • Reliable
  • Well Organised
  • Strong Communication
  • Decision Making
  • Plan & Priorities
  • Accountability
  • Willingness to learn
  • Systems and Process Management
  • Act with Integrity

Additional Information

Referees

Natash Everett

Region Business Manager

Western Region - NSW Police Force

Previously

Economic Development and Business Manager

Dubbo Regional Council

0400 797 835


Richard Kalderson

Civica Pty Ltd


Timeline

Student Learning Support Officer

NSW Education Department
11.2018 - Current

Payroll Administration Consultant

Civica Pty Ltd
06.2012 - 11.2015

Payroll Administrator

State Water
12.2010 - 05.2012

Payroll Supervisor

Dubbo Regional Council
08.2007 - 11.2010

Payroll Officer

Dubbo Regional Council
11.2005 - 07.2007

Payroll Service Officer

NSW Businesslink
02.2002 - 10.2005

Certificate IV Business

TAFE New South Wales

Annual Taxation

Australian Wide Taxation & Payroll Training

Certificate III Business

University of Melbourne in Partnership With TAFE

Real Estate Operations (Property Management)

NSW Department of Training And Education

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Shaye Maxwell