Summary
Overview
Work History
Education
Skills
Key Skills And Attributes
References
Certification
Timeline
Generic

Shayla Maniaci

Summary

To secure a casual/fulltime role. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant

Price Attack
12.2023 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Sales Assistant

Millers
01.2022 - 01.2022
  • Increased sales by building strong customer relationships and providing excellent service.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Retail Assistant

Best Friends Pet Super Centre
01.2020 - 01.2020
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Conducted regular price audits to ensure pricing consistency across all products on display.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.
  • Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.

Retail Assistant

Goodguys
08.2019 - 09.2019
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.

Education

Skills

  • Intermediate skills in Word and Outlook
  • Basic abilities in Excel
  • Skilled at conducting internet research
  • Processing payments
  • Cash Register Operation
  • Display building
  • Point of sale operation
  • Friendly and Helpful
  • Merchandise Recommendations
  • Adaptability and Flexibility
  • Reliability
  • Customer Service

Key Skills And Attributes

  • Caring, compassionate and a team player.
  • Willing to take on new challenges with enthusiasm and commitment.
  • Proven capacity to manage a range of tasks and remain calm under pressure.
  • Outgoing and helpful, with excellent interpersonal and listening skills.
  • Genuine ability to quickly learn new skills and work processes.
  • Able to connect easily with people of all ages and backgrounds.

References

Jeena Pritto 

Training administrator  

0432400102

J.pritto@nra.net.au


Chloe isaacs 

store manager 

0466933258

chloeisaacs0708@gmail.com

Certification

  • Certificate III in retail

Timeline

Sales Assistant

Price Attack
12.2023 - Current

Sales Assistant

Millers
01.2022 - 01.2022

Retail Assistant

Best Friends Pet Super Centre
01.2020 - 01.2020

Retail Assistant

Goodguys
08.2019 - 09.2019

Shayla Maniaci