Shayla-Maree Bartle
Kwinana
Summary
Dynamic customer service professional with a friendly demeanor and a proven track record at Zamberros. Skilled in problem-solving and teamwork, I enhanced customer satisfaction through effective communication and efficient service. My ability to adapt quickly and maintain confidentiality in HR roles has consistently contributed to improved employee experiences and operational success.
Overview
2
2
years of professional experience
Work History
Casual Customer Service
Zamberos
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
HR Administrative Assistant
LGC Traffic Management
06.2024 - 12.2024
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Supported recruitment efforts byreviewing resumes
- Ensured accurate recordkeeping of required employee trainings or certifications in accordance with industry regulations or company policies.
- Improved employee satisfaction with benefits administration by simplifying the enrollment process and providing informative resources.
Deli Team Member
Coles
07.2023 - 06.2024
- Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
- Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
- Improved inventory management by conducting regular stock checks and promptly reporting any discrepancies.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
- Assisted customers in making informed decisions, recommending appropriate products based on their preferences and dietary needs.
Education
No Degree -
Baldivis Secondary College
Baldivis, WASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Casual Customer Service
Zamberos
03.2025 - Current
HR Administrative Assistant
LGC Traffic Management
06.2024 - 12.2024
Deli Team Member
Coles
07.2023 - 06.2024
No Degree -
Baldivis Secondary College
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