Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

SHAYLA NGUYEN

Melbourne,VIC

Summary

Motivated Year 11 student with good time management. Adaptable, customer-focused, and experience in cash handling. A team player committed to personal growth in a dynamic work environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Member

Kmart
Preston, VIC
11.2023 - Current
  • Greeted customers and provided assistance with product selection.
  • Answered customer inquiries regarding products, services, and store policies.
  • Consistently followed safety procedures when operating equipment or handling merchandise.

Helper

Hong Sweet Desserts
Thomastown, VIC
01.2022 - 03.2024
  • Packed and labeled desserts.
  • Helped with technology-related tasks.
  • Maintained organization, cleanliness, and safety in work areas.

Cashier

888 Supermarket
Preston, VIC
06.2023 - 12.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered a high level of customer service using active listening and engagement skills.
  • Assisted customers with finding specific products, answered questions, and offered product advice.

Crew Member

McDonalds
Thomastown, VIC
05.2023 - 12.2023
  • Kept restaurant lobby, front counter, neat and clean throughout the shift.
  • Entered orders into the computer system.
  • Wiped down tables and equipment, swept, and refilled stock.
  • Packed customer orders

Volunteer

Quang Duc Vietnamese Buddhist Youth Association
Fawkner, VIC
02.2014 - 12.2019
  • Helped clean up at local parks.
  • Offered support and assistance to community members.
  • Helped with small charity events.
  • Raised money for the local community.

Education

Reservoir High School
Reservoir

Tutoring
Reservoir, VIC

Victorian School of Languages
Lalor

Peter Lalor Secondary

Skills

  • Technology skills
  • Detail Oriented
  • Multitasking and Organization
  • Time Management and Prioritization
  • Adaptability and Flexibility
  • Customer Service
  • Taking Orders
  • Teamwork and Collaboration
  • Cash Handling
  • Workplace Safety

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Certification

  • First AID and CPR (Completed in 2022 and 2024)

References

References available upon request.

Timeline

Team Member

Kmart
11.2023 - Current

Cashier

888 Supermarket
06.2023 - 12.2023

Crew Member

McDonalds
05.2023 - 12.2023

Helper

Hong Sweet Desserts
01.2022 - 03.2024

Volunteer

Quang Duc Vietnamese Buddhist Youth Association
02.2014 - 12.2019

Reservoir High School

Tutoring

Victorian School of Languages

Peter Lalor Secondary

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SHAYLA NGUYEN