Shayla Thomas
Mackay,QLD
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
3
3
years of professional experience
Work History
Retail Worker
Silly Sollys
Mackay, QLD
12.2023 - Current
- Managed cash register operations using POS system and processed sales and returns.
- Maintained cleanliness and organization of store shelves and displays.
- Engaged with customers and recommended products based on needs and requests.
- Recommended, selected and located merchandise based on customer desires.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Volunteer
Thomas Borthwick and Sons
Mackay, QLD
03.2022 - 02.2024
- Helped with prep, set up, and breakdown of community and public events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Mackay Nothern Beaches State High School
30 ROSEWOOD DRIVE, Rural View Queensland 4740 11-2025
Skills
- Register operation
- Customer service
- Relationship building
- Professional appearance
- Product knowledge expertise
- Patience and empathy
- Store cleaning
- Problem-solving
Timeline
Retail Worker
Silly Sollys
12.2023 - Current
Volunteer
Thomas Borthwick and Sons
03.2022 - 02.2024
Mackay Nothern Beaches State High School
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