SHAYLEE BORUCH
Melbourne,Vic
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behaviour management and technology. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanour creates environment where students feel comfortable asking questions while learning new concepts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teachers' Aide
Cathedral College Wangaratta
01.2020 - 01.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance for young students.
- Excellent communication skills, both verbal and written.
- Classroom Support Assistant
Team Leader/Crew Trainer
Liquorland
10.2021 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Quality Control Specialist
Forms Express
01.2021 - 06.2021
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Bartender/Waitress Supervisor
Damico's Italian Restaurant
01.2019 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upheld strict regulations for safe alcohol service and food safety.
Crew Trainer
McDonald's
03.2017 - 01.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Bachelor Of Primary Education - Primary Teaching
Deakin University
Melbourne, VIC06.2026
Associate Degree Of Education - Primary Teaching
Deakin University
Melbourne, VIC10.2022
Certificate III In Education Support -
Centre For Continuing Education
Wangaratta2019
Year 12 Diploma -
Cathedral College
Wangaratta, VIC11.2019
Skills
- Safe, Positive Learning Environment
- Emotional Support
- Group Assistance
- Build Skills
- Active Participation
- Afterschool Programs
- Remote Assistance
- Critical Thinking
- Leadership
- Complex Problem-Solving
- Behaviour Redirection
Accomplishments
- Bishop's Award For Determination and Successful Leadership
- Team Captain - Milawa Netball Club
- Peer Educator - Wangaratta High School
Certification
- Responsible Service Of Alcohol (RSA Trained)
- First Aid Certificate
- Working With Children's Check
Timeline
Team Leader/Crew Trainer
Liquorland
10.2021 - Current
Quality Control Specialist
Forms Express
01.2021 - 06.2021
Teachers' Aide
Cathedral College Wangaratta
01.2020 - 01.2021
Bartender/Waitress Supervisor
Damico's Italian Restaurant
01.2019 - 01.2022
Crew Trainer
McDonald's
03.2017 - 01.2019
Bachelor Of Primary Education - Primary Teaching
Deakin University
Associate Degree Of Education - Primary Teaching
Deakin University
Certificate III In Education Support -
Centre For Continuing Education
Year 12 Diploma -
Cathedral College
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