Shaylene Withell
Perth
Summary
High school graduate eager to join a dynamic customer service team. Experience working with diverse individuals and animals, with skills to establish strong client relationships. Creative and resourceful, bringing innovative ideas. Kind, collaborative, excels in teamwork and under pressure. Adaptable, highly productive, excellent hand-eye coordination. Well-rounded candidate with ability to connect with children, adults, and animals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Metropolis
08.2024 - Current
- I work as a bartender at Metropolis Fremantle, sometimes it can get pretty busy so there’s always fast paced pouring and serving. I am also undergoing training at Metro’s to learn bottle service, door staff, and promotional work. This is to extend my knowledge of bar work within a nightclub.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Bar Supervisor
The Suburban Bar and Grill
01.2024 - Current
- I worked as casual bar staff for about 1 month before I became a manager, My role behind the bar consists of managing the staff on shift and keeping my cool when it gets busy.
- Fast paced when running food or drinks and can serve customers quickly and efficiently
- Collaborated with team members to ensure smooth service during peak hours.
- Developed rapport with regular patrons, resulting in increased repeat business and loyalty.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
Dog Washer
Scruffy 2 fluffy dog grooming
01.2015 - 01.2025
- I worked as Dog Washer for “Scruffy 2 Fluffy Dog Grooming”, However, over years I also assisted with business management also, Including: Dog Washing: Good hand-eye coordination. Ability to handle temperamental dogs. Precision and attention to detail.
- Basic knowledge of canine health and anatomy.
- De-Shedding Workshop with Monika Musky PAWS through WA Grooming Academy, 2021.
- Small Business Management: Money handling & Budgeting. Scheduling. Marketing and sales.
- Customer Service- Meet and greet customers, collect and drop off dogs, aid with groom and prepare the dogs for grooming.
Education
High School Diploma -
Atwell College
Perth, WA10.2022
Skills
- Effective multitasking
- Customer service
- Proven reliability
- Team player attitude
- Clear and effective communication
- Task delegation
- Workplace safety
- Cash handling
- Guest engagement
- Memory retention
Certification
- Manual Drivers License
- WA RSA
- MLP01 (exp 18/03/2029)
- First aid ( 2023)
- Certificate 2 in sport and recreation (2022)
Timeline
Bartender
Metropolis
08.2024 - Current
Bar Supervisor
The Suburban Bar and Grill
01.2024 - Current
Dog Washer
Scruffy 2 fluffy dog grooming
01.2015 - 01.2025
High School Diploma -
Atwell College
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