Shayna Christie
Gosford ,NSW
Summary
Dedicated and hardworking individual with experience in customer service, sales, and food preparation. Skilled in operating POS systems, handling transactions, and providing excellent customer service in fast-paced environments. Strong multitasking, teamwork, and problem-solving abilities. Passionate about community service and committed to continuous learning.
Overview
1
1
year of professional experience
Work History
Salesperson
Poolwerx
12.2022 - 04.2023
- Provided expert advice on pool chemicals, equipment, and maintenance, assisting customers with tailored solutions.
- Conducted water testing and analysis, recommending appropriate chemical treatments based on test results.
- Handled transactions using the POS system, ensuring efficient sales processing and excellent customer service.
- Upsold and cross-sold products to meet customer needs and drive sales.
- Troubleshot basic pool maintenance issues, offering solutions and product recommendations.
- Managed inventory by receiving, unpacking, and organising stock, ensuring shelves were well-maintained and fully stocked.
- Monitored inventory levels and reported low stock to maintain supply availability.
Crew Member
Hungry Jack's
11.2021 - 05.2022
- Operated the POS system to process transactions, upsell menu items, and ensure efficient service.
- Prepared and cooked fries, beverages, and meals while adhering to food safety and hygiene standards.
- Managed multiple orders simultaneously in a fast-paced environment, ensuring quality and efficiency.
- Worked collaboratively with teammates and took direction from management to improve service and operations.
- Maintained cleanliness of workstations and followed health and safety compliance guidelines.
Education
Bachelor Of Psychological Science - Psychology
Australian Catholic University
Strathfield NSWHigh School Certificate -
St Joseph Catholic College
East Gosford, NSW2024
Skills
- Customer care
- Customer relationship building
- Customer service & communication
- POS system operation & cash handling
- Food preparation & hygiene compliance
- Sales, upselling & product knowledge
- Inventory management & stock control
- Problem-solving & multitasking
- Teamwork & adaptability
- Time management & efficiency
Volunteer Work
- Mary Mac’s Place (2022-2023): Served food, sorted hampers, welcomed guests, and provided conversation.
- Coast Shelter (2024): Assisted in food preparation, serving, and engaging with guests.
- 86K for a Cure (2024): Walked 86km in March to raise funds for childhood cancer research.
- Youth Ministry (2023-2024): Engaged in faith-based leadership and community outreach.
- Social Justice Group (2023-2024): Advocated for social causes and participated in service projects.
- St John the Baptist Catholic Primary School (2023): Volunteered by reading to kindergarten and Year 1 students.
- Laps for Life (March 2024): Swam to raise funds for ReachOut to support youth mental health.
Timeline
Salesperson
Poolwerx
12.2022 - 04.2023
Crew Member
Hungry Jack's
11.2021 - 05.2022
Bachelor Of Psychological Science - Psychology
Australian Catholic University
High School Certificate -
St Joseph Catholic College
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