Shayne Lorenz

• Developed and initiated projects, managed costs, and monitored performance.
• Championed continuous improvement within the organization by staying up-to-date on industry trends and best practices for effective project management techniques.
• Monitored project performance to identify areas of improvement and make adjustments.
• Drafted project reports to identify successful outcomes, insights and future recommendations.
• Maintain and improve company ERP across AUS and NZ (pronto)
• Build, maintain and improve company eCommerce sites

Working concurrently with current role

• Integral part of team that organised global events for company wide high achievers with staff from AUS,UK and NZ. Organising transport, accommodation , activities and being MC
• Queenstown NZ, 230 people - 2022
• Whistler CAN , 200 people - 2023
• Hakuba JAP, 170 people - upcoming 2024

• Negotiated contracts with vendors, securing best prices and terms for materials, equipment and services.
• Spearheaded cost-saving initiatives that resulted in significant budget reductions without compromising service levels or operational effectiveness.
• Increased operational efficiency by streamlining processes and implementing new technologies.
• Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Organised and controlled logistics from overseas suppliers right through to end customer
• Evaluated employee performance regularly, providing constructive feedback and offering opportunities for professional development.
• Identified areas for improvement within the organization, implementing changes that led to increased productivity and profitability.
• Spearheaded cost-saving initiatives that resulted in significant budget reductions without compromising service levels or operational effectiveness.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Working with a starts up company to help build from ground up, with tasks that included

• Promptly responded to inquiries and requests from prospective customers.
• Responded proactively and positively to rapid change.
• Investigated and resolved customer inquiries and complaints quickly.
• Answered constant flow of customer calls with minimal wait times.
• All hands mentality with picking orders when needed
• Setup and started the German operation of business based in Munich