Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayne Samiotis

Bellingen

Summary

I am a dynamic and results-driven person with extensive experience in liaising with a broad range of clients, achieving an innate proficiency in understanding and responding to client needs and desires through attentive listening and thoughtful communication.

I pride myself on my strong work ethic and meticulous attention to detail. I am deeply driven with a willingness to continually learn and grow to achieve both my goals as an individual and those of my collaborative workplace.

I have strong organisational skills and thrive in environments where my contribution to the workplace delivers desired results.

I am eager to set myself new challenges and rise to them.

Flexible and adaptable in a dynamic, fast-paced environment, with a history of successfully pivoting business strategies to meet changing demands.

Overview

15
15
years of professional experience

Work History

Property Renovator

Self Employed
01.2021 - 06.2022
  • Carefully coordinated all specifications and plans to keep projects running smoothly and efficiently.
  • Enhanced property value by executing high-quality renovation projects with attention to detail
  • Utilised advanced problem-solving skills to address complex challenges encountered during the course of renovation projects.
  • Effectively managed multiple trades simultaneously, ensuring timely completion to a high standard
  • Implemented cost-effective solutions for material sourcing, reducing overall expenses without compromising quality.
  • Managed subcontractors effectively to ensure timely project completions and adherence to budget constraints.

Kimberley Windows Designer Blinds & Curtains

Small Business Owner
07.2008 - 10.2020
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalised attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximise brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimise resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated actively in local community events or organisations as a way to give back while expanding brand visibility and credibility.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Fostered a positive work environment
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Developed strategic partnerships with suppliers, negotiating favourable terms to control costs and improve product offerings.
  • Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
  • Participated in business events and conferences

to promote products and network with business owners and prospective clients.

  • Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
  • Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
  • Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
  • Provided exceptional after-sales support to build strong customer relationships and encourage repeat business.
  • Managed financial accounts to maintain budget discipline and ensure profitability.
  • Fostered a positive work environment
  • Participated in engaging with community through local events.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Accomplished multiple tasks in a fast-paced environment.
  • Negotiated contracts with clients, securing profitable deals. Expanding the customer basis to largely entail commercial clients.

Kimberley Windows Designer Blinds & Curtains

Store Manager
06.2007 - 06.2008
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved debt recovery rates by implementing effective collection strategies and maintaining clear communication with customers.
  • Conducted site visits to assess client requirements accurately, recommending tailored solutions aligned with their specific needs and budget constraints.

Education

Certificate III - Floristry

South Metropolitan TAFE
Perth, WA

Diploma of Business - Business

South Metropolitan TAFE
Perth, WA

Skills

  • A Strong Work Ethic, with a Commitment to Excellence
  • Collaborative and Self-Motivated
  • Driven to Continually Learn and Acquire New Skills
  • Efficient Learner
  • Meticulous Attention to Detail
  • Clear Written and Strong Verbal Communication
  • Creative Thinking Skills
  • Diverse Client Interaction
  • Proficient in Time Management
  • Grounded Approach

Timeline

Property Renovator

Self Employed
01.2021 - 06.2022

Kimberley Windows Designer Blinds & Curtains

Small Business Owner
07.2008 - 10.2020

Kimberley Windows Designer Blinds & Curtains

Store Manager
06.2007 - 06.2008

Certificate III - Floristry

South Metropolitan TAFE

Diploma of Business - Business

South Metropolitan TAFE
Shayne Samiotis