Shayne Szczerbanik

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.

• Sound knowledge of the Residential Tenancies Act in NSW, QLD and VIC
• Dedication to providing a high level of customer service to landlords, tenants and agency stake holders
• Ensure rent arrears, reviews & increases are carried out accordingly and within the guidelines of the residential tenancies act
• Ability to work under pressure and meet deadlines whilst focusing on attention to detail
• Prioritize workloads using effective time management and communication skills
• Innovate and promote corporate marking strategies to increase business activity and raise existing client confidence.
• Monitor a safe workplace in accordance with OH & S standards

• Excellent knowledge and experience in preparing all documentation for Victorian Civil Administrative Tribunal (VCAT)
• Ability to provide detailed condition reports to landlords, tenants and file appropriately for future reference
• Establish and maintain accurate records and reports of invoices and other key performance indicators
• Effectively communicate with all levels of management and business stakeholders on a broad range of issues that may affect the business. Communication skills include written, oral or graphic means of expression
• Excellent telephone and communication skills
• Broad knowledge of office equipment including fax, photocopiers, scanners, computers, and digital cameras
• Computer software competencies: Console, RP Data, Microsoft Word, Excel Spreadsheets, Internet/Email

• Accurate and precise attention to deal
• Ability to work in a team environment
• Excellent interpersonal and communication skills
• Disciplined time management skills
• The ability to set goals and implement strategies to achieve successful outcomes
• Problem solving skills and lateral thought processes to help achieve desired results
• Customer orientated, providing a level of service beyond expectation
• Proven leadership and negotiation skills

Date of Birth: 04/04/79