Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shazia Afreen

Summary

Solution focused IT Professional with 7 years of experience in large scaled complex projects from design through to implementation. A team player with excellent leadership skills, with ability to carefully analyze situation and appreciate what needs to be done. Self-Motivated and committed to excellence, I learn very quickly in practical environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

ICT Project Officer

eHealth NSW
02.2022 - 06.2024
  • Initiated project kickoff activities, developing detailed project schedules, outlining resource plans, and tracking milestones using ServiceNow and MS Project
  • Managed end-to-end project documentation, including governance packs, financial reports, risk registers, and action items, ensuring project transparency and alignment with organizational goals
  • Coordinated with technical teams across cloud, security, network design, and infrastructure domains to deliver ERP and infrastructure projects
  • Maintained and organized SharePoint repositories, ensuring seamless accessibility of project documents and dashboards
  • Collaborated with change management teams to create and implement complex changes, including risk mitigation and backout strategies
  • Conducted UAT defect triage calls, developed communication plans, and ensured smooth execution of Go-Live activities
  • Supported Corporate Application team in meeting with taking minutes and maintaining action register
  • Acting as a scrum master
  • Previously worked with Management and Procurement Team to raise and manage EAF process for T&M Projects, License Renewals, etc
  • Developed process documents for Onboarding Activities, EAF Process (Expenditure Approval Form)

Project Planner

Ericsson Australia
02.2019 - 01.2022
  • Designed and managed internal databases, such as Site Handler, to meet ERP-related requirements for the Optus and TPG 5G deployment projects
  • Developed governance packs, progress dashboards, and status reports for internal stakeholders and clients, including weekly updates to senior leadership
  • Supported cross-functional teams (RF, SAED, Build, Supply, Finance) by tracking milestones and ensuring adherence to project timelines
  • Onboarded and provided training on new tools like Site Tracker, Data Lake, and other ERP-related applications to ASPs and field teams
  • Streamlined reporting processes, handling large datasets to create graphical visualizations for operational and executive-level presentations
  • Maintained and updated the purchase order and Statement of Work (SOW) registers for better project cost tracking

Project Planner

Telstra Corporation Ltd
08.2016 - 02.2019
  • Coordinated and tracked project activities for ERP implementations and HFC/FTTB network rollouts, ensuring timely delivery and quality control
  • Automated reporting processes using VBA and MS Excel, reducing manual effort by 30% and increasing accuracy
  • Collaborated with design and construction partners (e.g., Downer, Lend Lease) to ensure proper communication and alignment on ERP and technical deliverables
  • Prepared high-level reports for senior management, including weekly dashboards highlighting risks, milestones, and dependencies
  • Validated and maintained design deliverables in line with technical specifications and regulatory requirements using MapInfo, AutoCAD, and database tools like TRAKKA and PICS

Education

Master of Engineering - Electrical Engineering, Telecommunications Engineering

Western Sydney University
12.2016

Bachelor of Science - Telecommunication Engineering

North South University
12.2013

Skills

  • Project Management
  • PRINCE2 Agile
  • ITIL v4
  • Scrum
  • PMO Coordination
  • Stakeholder Engagement
  • Change Management
  • MS Project
  • Jira
  • SharePoint
  • Power BI
  • Tableau
  • SQL
  • Python
  • SAP
  • Oracle
  • Risk Logs
  • Action Registers
  • SOW Registers
  • Dashboard Updates
  • Governance Packs

Certification

  • AWS Certified Cloud Practitioner
  • DevOps Foundation
  • PRINCE2 Agile Foundation

References

Upon Request

Timeline

ICT Project Officer

eHealth NSW
02.2022 - 06.2024

Project Planner

Ericsson Australia
02.2019 - 01.2022

Project Planner

Telstra Corporation Ltd
08.2016 - 02.2019

Master of Engineering - Electrical Engineering, Telecommunications Engineering

Western Sydney University

Bachelor of Science - Telecommunication Engineering

North South University

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Shazia Afreen