Shazia Fiaz

Project Review:

• Provide review and assurance of Enterprise Project artefacts, plans and activities ensuring:

• Each project conforms to and meets SEP procedures and standards

• Efficient and effective processes and systems are implemented

• Key activities and projects are managed and executed in line with approved budgets or where deviations are rapidly called out

• Systems and processes provide key management reporting and analysis

Active Project Assurance:

• Conduct regular project review sessions with Project Managers

• Identify emerging cross-project risks, issues, dependencies and facilitate awareness and resolution

• Develop and implement the Delivery Assurance Plan

• Provide advice and review of key project artefacts including project budgets

• Provide project management coaching

• Provide regular reporting to Leadership Team

• Provide guidance with project resourcing

Stakeholder Engagement:

• provide high level advice to Project Sponsors/Owners on the quality of deliverables and probability of success of projects.

• Work closely with Strategic Engagement Partners to ensure that projects stay true to their original intent through the life of project.

Identify practice areas for improvement.

• Completion of key project closure artefacts including project closure reports

• Provide guidance and advise on completing business cases

PMO Lead activities:

Provide technical training and knowledge transfer to PMO Analysts

Mentoring analysts in SEP best practice

Lead team meetings

Lead PMO and DA continuous improvement activities including benefits management

Provide governance and assurance guidance to PMs

Completion of key project artefacts in the absence of PMs

The role of the Portfolio Analyst is to ensure governance activities are applied across the portfolio and reporting standards are in accordance with TSA policies and procedures.

Key responsibilities include:

Reporting

Evaluation of portfolio performance using metrics to evaluate project performance.

• Project Status Reporting - extract data and provide analysis of weekly project reports for Portfolio Review sessions
• Project Governance and Reporting Forum - prepare report for monthly Executive meetings
• Benefits Management monthly reporting - prepare report for monthly and quarterly Executive forums

Training and Support

Provide training and guidance.

• Clarizen Training - provide support and guidance to Project Managers
• Design and development of training manuals
• Conduct Training sessions

Governance

• Project Scorecard - proactively undertake monthly project health checks and monitor data quality in the artefacts
• Compliance - work across reporting process to improve data quality and adherence to timelines
• Attend Project Manager Reviews - provide support and record action items
• Providing guidance and advice to project managers on TSA methodologies, policies and procedures
• Stage and Gate review - provide Project Managers with guidance and undertake quality assurance on key project artefacts
• Overview of project risks, issues and dependencies - ensure all are compliant and align to TSA policy and procedure frameworks
• Overview of Benefits - ensure all Benefits are managed and adhere to TSA policy and procedure frameworks

Tool

• Work across the PPM tool (Clarizen) to assist with data integrity and ensure processes are working.
• Contribute in Testing and Development of new processes

The Senior Analyst-Projects role is to provide financial, analytical, admin and reporting support the Project Managers and the Program Manager on the Standardised Approach for Measuring Counterparty Credit Risk (SA-CCR) and Home Loan Serviceability & Decision Uplift projects.

Key responsibilities include:

Financial Management

• Manage the financial management process, procedures and guides ·
• Identify continuous improvement opportunities relating to financial management processes and reporting tools in use across the Program
• Support the Project Managers to maintain the project finance workbooks to ensure they align with approved budget, treatment and timeframes
• Ensure financial activities are completed in alignment with reporting cycles and financial management standards.
• Manage the month end project finance cycle by supporting all Project Managers to update their financial data, reconcile all transactions and provide quality inputs to support the Project Accountant’s standard workflow.
• Monitor the posting of monthly time costing data (actual timesheet charges) to ensure this is in alignment with the Forecast Workbook.
• Monitor the posting of non-labour costs e.g. 3rd party vendors; travel; hardware; software to ensure this aligns with the Forecast Workbook.
• Prepare periodic financial reporting and analysis.
• Collaborate with the Project Accountant to ensure data quality remains consistent between internal project systems (Forecast Workbook, Teamplay, SAP/IPAS).
• Support the PM in the management of funding requests, submissions and business cases.

Resourcing

• Manage Program resource demand requests in PPM ·
• Manage onboarding and offboarding of all project resources and liaise with the relevant internal teams to ensure new resources are onboarded in a timely manner

Planning

• Provide support during project planning activities to ensure consistent project estimation processes are adhered to

Reporting and Analysis

• Prepare Program Financial Metrics Reporting
• Complete financial and resource analysis for Program and Project Managers
• Ad hoc reporting and analysis as requested
  

The role of the Project Analyst provides general support the ICT Project Delivery PMO under the guidance of the PMO Manager and support the smooth delivery of projects and reporting in accordance with policies and procedures.Key responsibilities include:

• Undertake a range of administrative tasks for PMO, including: processing invoices, preparing project documents, coordinating team meetings, inducting new staff and supporting quality assurance, reporting and governance.
• Co-ordinate the collection of data working with the PMs across the WoL(Financials), Project Controls and the monthly Highlight report. Drive and ensure timely delivery of quality and accurate reports.
• Champion the use of the clients Project Management Framework and tool sets and support the training of stakeholders and users.
• Coordinate the project on-boarding and recruitment process and prepare the relevant documentation to support this activity.
• Supporting the PMO Analyst to manage project governance including documenting the outcome of Stage Gate meetings and undertaking quality assurance on key project artefacts.
• Proactively undertake project health checks and monitor data quality in the Program Management system, working closely with the Project Managers and other key stakeholders to ensure data is accurate and timely.
• Assist the ICT Delivery Director to monitor project activity with the PMs during the monthly progress meetings.
• Maintain and continuously improve processes, reports, documents and templates.
• Plan and work with vendor organise data migration to the Share Point.
• Administration of the Share Point Team site. Support the procurement process for resource contracts as directed by the PMO Manager.
• Provide general administrative support to the ICT Project Delivery Manager and PMO Manager as required including: documenting meeting minutes, preparing reports and coordinating communication with the project team.
• Develop and maintain effective working relationships with the PMO team and other key stakeholders and delivery a customer focused approach to administrative support.
• Financial: Invoice tracking and processing Working across the PPM toolkit tracking project updates Produce and coordinate regular reporting: Highlight, Quarterly and Governance reports.
• Update, maintain and track individual project schedules. Ensure that the schedules are updated correctly and are accurate.
• Provide MS project training sessions to PMs. Create and maintain the Master Schedule.
• Work across the PPM tool (Daptiv) to assist with data integrity and ensure processes are working. Assist with Daptiv training and process changes affecting the Projects Team.
  

Working an experienced Project Management Office and undertaking the following responsibilities:

• Liaise and influence Stream Leads and Managers on a weekly basis to ensure that their subsections of these documents are accurate and complete, including monitoring and analyzing the information contained in the documents, identifying any areas which are incomplete or out of date, following up with stream leads and managers to ensure individual detailed schedules are aligned and consistent with the Integrated Plan and escalating any instances of noncompliance to the Project Manager if required
• Manage and upkeep the Project Risk and Issues Registers, liaising and influencing Stream Leads and Managers on a weekly basis to ensure that project records are accurate and complete
• Monitor and analyse detailed Project Risk and Issues registers and prepare reports for Project Manager regarding the nature, severity and duration of risks and issues; attend all Risk and Issue meetings and perform updates on a fortnightly basis
• Analyse data and prepare reports on Resource and Asset Management for the PMO Manager
• Undertake administrative responsibilities for the Project including management of Project databases, registers, access and permission controls, org structure and compiling timesheets
• Produce, maintain and update processes and process maps for PMO related procedures so that efficient and effective processes are adopted and communicated to all project team members
• Coordinate induction, on- and off-boarding of Project staff, DSA system access and DSA Information Systems hardware acquisitions to ensure a smooth introduction or cessation of employment within the Project Team
• Coordinate Project Sera SharePoint administration and access controls
• Undertake administrative responsibilities for the project including management of the resource database, leave register, project environments access, and maintenance of the project's organizational structure and floor plan
• Financial management: accruals, forecasting, budgeting and invoice management
• Assist the Project Manager and PMO Manager as required.
  

Provide support to the PMO and project team. Key duties included: • Maintain Customer Integration Tools

• Update and maintain the Program Plan • Update and maintain the Project and Activity Status Reports

• Update and manage the Client Readiness Status Reports • Write, update and manage the CI User manual

• Manage Incident Reports and Service Desk tickets • Technical documentation Test Packs

• Manage and update the Resource Schedule

• Manage the Privacy Disclosures & Customer Integration mailbox

• Leave and Time in Lieu planning

• Provide Project reporting to CI Manager Feb 2014 to Apr 2015

• Preparation of regular and ad-hoc reporting for CI Manager and Head of Project Management Office

• Support and co-ordinate activities in support of CI team objectives

• Maintain CI documentation to IT and ISO standards

• Manage Time Sheet adherence and time allocated to CI projects

• High level project planning & MS project scheduling

To assist the Project Director with meeting governance processes, reporting requirements and support the project team.

Key responsibilities include:

• Manage invoices, payments and billing

• High level finance reporting- forecast versus actual Record and monitor time on a weekly basis

• Set-up new users, provide training one-one, phone or small groups and support • Arrange new user access(system id, building access etc)

• Timesheet management

• Tracking and management of training room and course logistics Arrangement of hardware and user ID access Liaising with stakeholders to ensure the timely delivery

• Co-ordination of team re-locations and arrangement of new site access Booking of travel and accommodation

• Organisation of meeting and co-ordination of project managers

• Participate in project team meetings and assist as required with agenda, minutes, set-up of equipment

• Ensure that all processes meet governance requirements and actively network and interact with internal and external project team members

Key responsibilities include:

• To assist with system testing, understanding user requirements and project. administrator and user.

• Responsible for the development, production and distribution of regular reports/updates

• The archive of soft and hard copy project documentation

• Creation and management of risks and issues register

• Minute taking at meetings

• Support duties to assist project team- planning and updating of project plan.

• Education Writing of test script for testers

• Organisation of venue and training materials, loading of software and conducting testing

• Set-up new users, provide training and support Provide users with advice, updates and support

• Writing of user manual and support documentation.

• Reviewed product development budgets, expenditures and research.
• Distinguished product issues and gathered information on customer experiences.
• Created product roadmaps to help guide product development processes and align with overall business goals.
• Identified opportunities for new products and improvements to existing products to increase sales.