Shazia Sahib
Clyde North
Summary
Current student doing Certificate IV in School Based Education Support known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. A performance history of developing strong collaborative relationships and delivering impressive results.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Zamels
03.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Store Manager
Al’s Discount Furniture
01.2016 - 01.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Sales Consultant
Abdul’s Investment Ltd
06.2012 - 12.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
ECE Teacher
KiwiCare
01.2011 - 01.2012
- Developed strong relationships with parents through regular communication, involving them in their child''s education process.
- Maintained fun, interactive, clean and well-organized classroom.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching skills continually.
- Collaborated with colleagues to develop a cohesive curriculum, ensuring continuity and consistency across grade levels.
- Established a positive classroom environment, fostering respect and open communication among students and staff.
Education
Certificate IV - School Based Education Support
TAFE
VictoriaCertificate III - Early Childhood Education
Manukau Institute of Technology
New Zealand 12.2010
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Computer skills
- Collaborative teamwork
- Relationship building
- Student supervision
Timeline
Assistant Store Manager
Zamels
03.2023 - Current
Store Manager
Al’s Discount Furniture
01.2016 - 01.2023
Sales Consultant
Abdul’s Investment Ltd
06.2012 - 12.2015
ECE Teacher
KiwiCare
01.2011 - 01.2012
Certificate IV - School Based Education Support
TAFE
Certificate III - Early Childhood Education
Manukau Institute of Technology
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