Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
background-images

Sharon Mitchell

Wadalba,NSW

Summary

Dynamic sales professional with proven expertise in cash handling and relationship building, consistently exceeding sales targets at Ampol. Recognized for delivering exceptional customer service and fostering loyalty through personalized experiences. Adept at visual merchandising and team collaboration, contributing to a positive shopping environment and enhancing overall customer satisfaction.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Sales Assistant

Ampol
11.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Streamlined checkout process, reducing average customer waiting time during peak hours.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Professional Commercial Cleaner

Flat-Tat Cleaning Services
06.2006 - 10.2008
  • Delivered reliable service under time constraints, minimizing disruptions to regular business operations for clients.
  • Upheld strict confidentiality standards when working in sensitive or secure areas within commercial facilities.
  • Implemented waste management protocols that contributed towards an Eco-friendly approach in commercial settings.
  • Showcased attention to detail while polishing fixtures, sanitizing high-touch points, and maintaining overall presentation standards in all serviced locations.
  • Refilled soap dispensers and air fresheners in all bathrooms.

Supermarket Cashier

Food For Less
02.1982 - 08.1992
  • Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
  • Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
  • Increased sales by suggesting additional products or services based on customer needs and preferences.
  • Maintained a clean, organized, and well-stocked checkout area for optimal functionality.

Sales Assistant

Mayfair Cakes
03.1990 - 07.1990
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree -

Toronto High School
Toronto, NSW

Skills

  • Problem-solving

  • Payment processing

  • Store policies and procedures

  • Multitasking

  • Store policies and procedures

  • Merchandise receiving and handling

Certification

RSA Certificate

OH&S White Card

Languages

English

Timeline

Sales Assistant

Ampol
11.2021 - Current

Professional Commercial Cleaner

Flat-Tat Cleaning Services
06.2006 - 10.2008

Sales Assistant

Mayfair Cakes
03.1990 - 07.1990

Supermarket Cashier

Food For Less
02.1982 - 08.1992

No Degree -

Toronto High School

Similar Profiles

CREATE PROFILE
Sharon Mitchell