SHEA DUCE
Horseshoe Bay,QLD
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Dedicated professional with expertise in planning, analyzing, and processing information. Known for maintaining vigilance and selective attention in complex scenarios. Skilled in optimizing productivity and problem-solving in diverse environments.
- Highly skilled professional with a proven track record of effectively solving complex problems and making strategic decisions. Possesses strong. analytical skills and a results-driven approach to achieving business objectives.
- Passionate and adaptable professional with a proven track record of maintaining composure and promoting constructive relationships in high- pressure environments. Excels at navigating difficult situations with empathy and professionalism.
- Dynamic professional with excellent interpersonal skills and proven expertise in effective verbal and written communication. Adept at building strong relationships and fostering collaboration to achieve organizational goals.
- Experienced professional with a proven track record of effectively applying. safety protocols and business knowledge to enhance workplace productivity while ensuring a safe and compliant work environment.
- Diligent and detail-oriented professional with a proven track record of effectively utilizing PC applications to streamline processes and increase productivity. Strong analytical and problem-solving skills.
- Dedicated professional with a strong understanding of Values and Behaviours principles. Committed to upholding ethical standards and promoting a positive work environment through integrity, accountability, and respect for all individuals.
- I have a passion for optimizing network infrastructure and protocols to improve operational efficiency. Eager to apply skills and knowledge for seamless. performance in a dynamic environment.
Overview
16
16
years of professional experience
Work History
CATERING ASSISTANT
Cater Care. Bistro 1488
04.2022 - Current
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Managed hazardous materials inventory, ensuring safe storage and disposal in accordance with regulatory requirements.
- Oversaw catering orders to verify accuracy and completeness.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
- Implemented creative solutions for managing space constraints at various event locations, maximizing efficiency and guest satisfaction.
- Cleaned and organized kitchen stations to promote team efficiency & Safety
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
FOOD SERVICE & BAR ATTENDANT
The Marlin Bar Tavern. Magnetic Island
11.2020 - 02.2022
- Provided support during external audits, demonstrating organizational commitment to safety best practices.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Extensive customer service experience in busy restaurant and bar environments
- Proficient in taking orders, handling cash transactions, and maintaining cleanliness
- Ability to work efficiently under pressure and multitask effectively during peak hours
- Skilled in following health and safety guidelines to ensure a safe dining experience.
FOOD & BEVERAGE ATTENDANT
Noodies on the beach. Magnetic Island
10.2018 - 09.2019
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Investigated incidents, determining root causes and implementing corrective actions.
- Exceptional customer service skills proven through positive customer feedback and repeat business
- Efficient multitasking ability to handle busy service periods while maintaining quality standards
- Strong communication skills demonstrated through effective collaboration with team members and management
- Knowledge of food safety regulations and hygiene practices to ensure a safe dining environment.
ASSISTANT DANCE TEACHER
Jennifer Colin School of Dance. Jindabyne
01.2009 - 12.2015
- Developed and implemented safety policies and procedures to promote workplace safety.
- Assisted in teaching dance classes for various age groups and skill levels
- Led warm-ups, helped with choreography, and provided feedback to dancers
- Assisted in organizing and running dance competitions and recitals
- Collaborated with lead instructor to create a positive and inclusive dance environment.
VOLUNTEER SKI PATROL
Perisher Ski Patrol. Perisher
06.2015 - 10.2015
- Provided emergency medical care and assistance to injured skiers on the mountain slopes
- Maintained safety protocols and assisted with avalanche control measures
- Participated in ongoing training sessions to enhance skills in first aid and rescue techniques
- Collaborated effectively with other ski patrol members in a high-pressure, fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
FIRST AID CERTIFICATE -
HIGH SCHOOL CERTIFICATE -
SNOWY MOUNTAINS GRAMMAR SCHOOL
FOOD SAFETY SUPERVISOR -
Australian Institute of Food Safety. Bistro 1488
04.2023
Skills
- I have developed a diverse range of high-level customer service skills, by I have efficient time management skills and the ability to function effectively as a team member and shift worker, eg my work experiences at the Snow dream Motel and the Perisher Manor I have attended attentively to the needs of each of my guest's, as required 24 hours a day in the afterhours and on call position that I held in both places I have effectively time managed check out and check in processes I have ensured accommodation maintenance, cleanliness, customer safety & satisfaction are always of a high standard and maintained I have continually respected each guest's individuality I respect the diversity and the differences of all cultures Being responsible counted and balanced the Front Desk till at Perisher Manor I have provided first responder care and assistance to injured skiers, as a volunteer Ski Patroller for Perisher Ski Patrol I have the ability to work in difficult outdoor conditions ie blizzards while upholding Perisher Resort's high level of customer service expectations I have always provided an enjoyable and safe experience for all guest's while respecting all their cultural backgrounds Being able to manage the challenges of dealing with anxious, distressed and or injured guests I have the ability to work in very fast paced, food and beverage services I have done this while working at Cocina Grill and Cantina and at Dogs N Stuff Café, in the busy Resort Town of Jindabyne and Cabramurra, located in the NSW Snowy Mountains Being able to meet the challenges of dealing with tired and hungry holidaymakers Being able to work in extremely busy situations, eg KFC, Cocina and Cantina Mexican Restaurant, Dogs and Stuff Café and Bistro 1488
- Hazard Identification
- Electrical Safety
- Lifting Operations
- Personal Protective Equipment
- Incident Investigation
- Safety Training
- Chemical Handling
- Accident Prevention
- Incident Reporting
- Emergency response plans
- Training Coordination
Timeline
CATERING ASSISTANT
Cater Care. Bistro 1488
04.2022 - Current
FOOD SERVICE & BAR ATTENDANT
The Marlin Bar Tavern. Magnetic Island
11.2020 - 02.2022
FOOD & BEVERAGE ATTENDANT
Noodies on the beach. Magnetic Island
10.2018 - 09.2019
VOLUNTEER SKI PATROL
Perisher Ski Patrol. Perisher
06.2015 - 10.2015
ASSISTANT DANCE TEACHER
Jennifer Colin School of Dance. Jindabyne
01.2009 - 12.2015
FIRST AID CERTIFICATE -
HIGH SCHOOL CERTIFICATE -
SNOWY MOUNTAINS GRAMMAR SCHOOL
FOOD SAFETY SUPERVISOR -
Australian Institute of Food Safety. Bistro 1488
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