Sheeja Sethumadhavan
Sydney,Australia
Summary
Implementation Consultant with an overall experience of 10 years in technology field and 4 plus years experience in end-to-end delivery of digital assessment and SaaS solutions across enterprise clients. Experienced in platform configuration, stakeholder management, training and solution delivery. Proven ability to translate compelx business requirements into scalable solutions, supporting UAT, go-live and BAU operations. Emerging subject matter expert in test/assessment structure design and digital assessment marking frameworks.
Overview
11
11
years of professional experience
4029
4029
years of post-secondary education
Work History
Implementation Consultant
Janison
09.2021 - Current
- Delivered end to end implementation of digital assessment platforms for large scale enterprise clients and government clients.
- Led stakeholder workshops and requirements into platform solutions
- Delivered client training on Authoring, Delivery , Marking and platform usage.
- Contributed to BAU processes, RACI models and operational readiness.
- Been an emerging SME for Marking.
- Coordinated with cross-functional teams to ensure project alignment and success.
- Interfaced regularly with clients throughout the entire implementation process, keeping them informed of any changes or delays.
- Created user documentation including system setup instructions and user manuals.
- Documented detailed technical specifications for custom development initiatives undertaken by engineers.
Senior Pre Sales Coordinator
Tech Mahindra
Chennai, TamilNadu
05.2019 - 11.2019
- Analysed Sales performance and supported forecating for Oil and Gas Clients.
- Tracked KPI and supported decision making theough reporting insights.
- Organized sales meetings and prepared materials for presentations.
- Collaborated with cross-functional teams to streamline processes and workflows.
Business Analyst (Project Management & Pre-Sales)
3i- Infortech
Chennai, TamilNadu
01.2015 - 03.2019
- Gathered and analysed business requirements and translated them into technical solutions.
- Designed prototypes and collaborated with technical teams for implementation.
- Delivered presales demo and presentations to global clients
- Created training materials and Product Documentation.
- Developed e-learning content for internal teams and clients.
- Contributed to winning deals across APAC region valued upto $550k
Education
MBA - Marketing And Human Resources
SRM University
Chennai, TamilNaduBachelor of Computer Science -
RMD Engineering College
Chennai, TamilNaduSkills
- End to End Digital platform implementation
- Requirement gathering
- Stakeholder Management
- User documentation creation
- Client relationship management
- Cross-functional collaboration
- Training and Client Enablement
- Business Analysis and Solution Design
Timeline
Implementation Consultant
Janison
09.2021 - Current
Senior Pre Sales Coordinator
Tech Mahindra
05.2019 - 11.2019
Business Analyst (Project Management & Pre-Sales)
3i- Infortech
01.2015 - 03.2019
MBA - Marketing And Human Resources
SRM University
Bachelor of Computer Science -
RMD Engineering College