Summary
Overview
Work History
Education
Skills
Certification
Professionalreferences
Timeline
Generic

Sheela Pandey

Auburn,Australia

Summary

Diligent Social Work Intern with aptitude for effectively communicating with clients. Skilled at helping clients develop life skills and coping mechanisms. Well-versed in applying conflict resolution techniques to mediate family crisis.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Assistant

Aldi
Auburn
12.2023 - Current
  • Operating the checkout and addressing customer inquiries
  • Stock Management and ensuring shelves are filled with products and maintaining proper stock rotation (placing newer items behind older ones)
  • Setting up attractive and effective displays for promotional items (known as 'Special Buys' at Aldi)
  • Assisting with managing cash flow at the registers and following proper cash handling procedures

Student Social Worker

ACAP Psychological Clinic
Auburn, NSW
05.2024 - 09.2024
  • Designed and facilitated a self-compassion group for teenage girls, emphasizing self-awareness, emotional regulation, and positive self-talk
  • Implemented mindfulness-based interventions and cognitive-behavioural techniques to help participants recognize and counteract negative self-perceptions
  • Conducted client intake assessments, documented detailed case notes, and planned initial sessions
  • Assist the client suffering from anxiety and depression in navigating the process of accessing Centrelink payments, including providing information on eligibility, completing necessary paperwork, and advocating for the client's needs
  • Worked with a young client to assess their needs and develop an appropriate intervention plan
  • Coordinated with other service providers and support networks to ensure comprehensive care and support for the client
  • Advanced clinical skills and technological proficiency in clinical software training
  • Attended several workshops and seminars and applied insights from cultural workshops and seminars to promote cultural awareness and inclusive practices in client interactions
  • Worked collaboratively with counselling students to facilitate therapy sessions, promoting a multidisciplinary approach to client care
  • Engaged in peer supervision and reflective practice to continuously improve therapeutic techniques and client outcomes

Customer Service Representative

Woolworths
04.2021 - 12.2023
  • Assisting customers
  • Teamwork and collaboration
  • Handling inquiries and updates, supporting online orders
  • Maintaining store operations and adhering to store policies and safety regulations

Student Clinician

Well be Counselling and Psychology
05.2023 - 09.2023
  • Attended and hosted various workshops, seminars, and training sessions offered by Well be
  • Demonstrated initiative and engagement in professional development opportunities
  • Maintained accurate and detailed case notes under supervision, ensuring adherence to ethical and organizational standards
  • Contributed to data collection processes, excluding any confidential information, to support client care and service improvement
  • Assisted with research projects under supervision, summarizing findings and preparing comprehensive reports based on learnings
  • Collaborated with supervisors and colleagues to enhance the quality and impact of research efforts

Teaching Assistant

Nepal Youth Foundation
, Nepal
01.2017 - 01.2018
  • Assisting with educational programs, including tutoring, mentoring, and teaching English or other subjects to children and youth
  • Provided comprehensive administrative support, including data entry and updating children's progress records, ensuring accurate and efficient documentation
  • Conducting workshops or training sessions in various skills such as computer literacy, vocational training
  • Led awareness campaigns in rural areas, educating children on crucial topics and contributing to community outreach efforts
  • Organizing and facilitating cultural activities, sports, and recreational programs for children and youth

Education

Master’s - social work

Australian College of Applied Professionals
Sydney
01.2024

Graduate Certificate - Human Resources

ACAP
Sydney
01.2022

Bachelor of Social Work -

Tribhuvan University
Kathmandu, Nepal
01.2021

CHC33015 Certificate III - Individual Support (Ageing/Disability)

Skills

  • Motivational enhancement therapy
  • Psychosocial assessment
  • Client Confidentiality
  • Client Advocacy
  • Risk Assessment
  • Case Documentation
  • Crisis Assessment
  • Safety Planning
  • Rapport building
  • Active listening and communication skills
  • social work counselling

Certification

  • Working with Children’s Check, 03/29/24
  • Criminal History and Police Check, 11/29/24
  • CHC33015 Certificate III in Individual Support (Ageing/Disability)

Professionalreferences

  • Natalie Osborne, ACAP Psychology Clinic, Sydney, NSW, natalie.osborne@acap.edu.au
  • Avisen Saurty, Placement Supervisor, Wellbe Counselling and Psychology, Parramatta, NSW, (02) 9627 9318
  • Bishnu Baral, Manager, Aldi Supermarket, Auburn, NSW, +61432414205
  • Aron Aranzado, Manager, Woolworths Group, Lidcombe, NSW, +61412544034

Timeline

Student Social Worker

ACAP Psychological Clinic
05.2024 - 09.2024

Store Assistant

Aldi
12.2023 - Current

Student Clinician

Well be Counselling and Psychology
05.2023 - 09.2023

Customer Service Representative

Woolworths
04.2021 - 12.2023

Teaching Assistant

Nepal Youth Foundation
01.2017 - 01.2018

Master’s - social work

Australian College of Applied Professionals

Graduate Certificate - Human Resources

ACAP

Bachelor of Social Work -

Tribhuvan University

CHC33015 Certificate III - Individual Support (Ageing/Disability)

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