Sheena Dolan
Summary
Achieved significant enhancements in kitchen efficiency and food quality at Great Western Hotel by streamlining preparation processes and implementing rigorous inventory management. Demonstrated adaptability and mastery in kitchen operations, including food safety and cost control, while fostering a culture of high standards in food presentation and sanitation.
Overview
16
16
years of professional experience
Work History
Till Operator
Coles Express
01.2023 - Current
- Maintained a well-organized workspace for improved efficiency during busy periods.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
Chef Supervisor
Great Western Hotel
10.2014 - 03.2021
- Streamlined food preparation processes for faster service times and better quality control.
- Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
- Ensured consistent presentation of dishes by establishing plating standards and providing training to kitchen staff members.
- Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
- Achieved high customer satisfaction by consistently creating and presenting high-quality dishes.
- Managed staff scheduling to ensure optimal coverage during peak service hours without compromising quality or efficiency.
Apprentice Chef
Trentham Estate Winery
01.2008 - 01.2012
- Set up food stations by following chef's orders.
- Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
- Maintained well-organized mise en place to keep work consistent.
- Prepared cooking ingredients for chef.
- Meticulously followed recipes and instructions, producing consistent results that met the restaurant''s standards.
- Placed orders to restock items before supplies ran out.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
Education
Certificate IV - Commercial Cookery
SuniTafe
Mildura, VIC01.2012
Skills
- Scheduling Staff
- Sanitation Standards
- Kitchen Operations
- Nutritional knowledge
- Food presentation
- Kitchen Organization
- Implementing Food Safety
- Cost Control
- Knife Skills
- Safe Food Handling
Timeline
Till Operator
Coles Express
01.2023 - Current
Chef Supervisor
Great Western Hotel
10.2014 - 03.2021
Apprentice Chef
Trentham Estate Winery
01.2008 - 01.2012
Certificate IV - Commercial Cookery
SuniTafe
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