Sheetal Saini
Scarborough ,ONTARIO
Summary
1. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
2. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Orane international Chandigarh
Chandigarh, Haryana
10.2023 - 04.2024
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
Team Member
24×7 Supermarket
Chandigarh, Haryana
04.2023 - 09.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
Education
Diploma in Early Childhood - Science
Fanshawe College Toronto Campus
Toronto08-2025
Schooling -
Blue Bells Senior Secondary School
NARAINGARH07-2022
Skills
- Appointment Scheduling
- Data Entry
- Complaint resolution
- Inbound and Outbound Calling
- Quick Learner
Avaliablility
- Monday: 4am to 12pm
- Tuesday: 3:30pm to 12am
- Wednesday: 2pm to 12am
- Thursday: 4am to 12pm
- Friday: Full day
- Saturday: Full day
- Sunday: Full day
I can work 20 hours per week legally along with my studies. I am able to work full time during semester breaks.
Timeline
Customer Service Representative
Orane international Chandigarh
10.2023 - 04.2024
Team Member
24×7 Supermarket
04.2023 - 09.2023
Diploma in Early Childhood - Science
Fanshawe College Toronto Campus
Schooling -
Blue Bells Senior Secondary School