Summary
Overview
Work History
Education
Skills
Additional Information
Key Strengths and Skills
Relevant Experience
Availability
Timeline
Generic

Shefali

Charmhaven,NSW

Summary

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Overview

2
2
years of professional experience

Work History

Team Member

7-Eleven
09.2023 - Current
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Increased sales through effective product placements and persuasive communication skills.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks..
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.

Junior Sandwich Artist

Subway
04.2023 - 08.2023
  • Maintained a clean and organized workspace for improved productivity and food safety.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction..
  • Displayed strong multitasking skills by managing multiple orders simultaneously without sacrificing quality or efficiency.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

.

Education

MBA - Finance and Accounting

Victorian Institute of Technology (VIT)
Sydney, NSW

Skills

  • Team work
  • Cash Handling
  • Positive Attitude
  • Time Management
  • Good communications skills
  • Active Listening skills
  • Maintain proper records
  • Serving and assisting clients
  • Quick learner
  • Work Ethic
  • Punctuality
  • Problem-solving abilities
  • Multitasking Abilities
  • Sales expertise
  • Problem-solving aptitude

Additional Information

Responsible service of Alcohol, Knowledge of POS software, Microsoft office skills in EXCEL, WORD and PowerPoint.

Key Strengths and Skills

  • Have experience in providing face to face customer services.
  • Flexible and adaptable to change.
  • Effectively supervised day to day operations.
  • Ability to multitask and priorities.
  • Accept challenges enthusiastically and work on them with determination.
  • Well organized and confident.
  • Ability to independently solve problems.
  • Genuine passion for customer services.

Relevant Experience

  • Subway, North Wyong, NSW, 04/01/23, 08/31/23, Opening and closing store, Food Handling and Prep, Cleaning, Handling payment and daily transactions, Take customers order, Label and check food correctly
  • 7-Eleven, Watanobbi, NSW, 09/01/23, 10/31/24, Provide quality service and Greet customers, Record entries in POS Software, Compliance with safety regulations, Label, store and record food correctly, Handle cash and card transactions, Bulk ordering, Serving and assisting customers, Maintaining cleanliness

Availability

Monday to Sunday

Timeline

Team Member

7-Eleven
09.2023 - Current

Junior Sandwich Artist

Subway
04.2023 - 08.2023

MBA - Finance and Accounting

Victorian Institute of Technology (VIT)
Shefali