Shefali Kapoor
Adelaide,SA
Summary
Highly motivated and detail-oriented professional with extensive experience in technology, marketing, and research. Proven track record in coordinating and executing projects, conducting market research, and analysing data to drive strategic decisions.Experienced in the technology and engineering sector, particularly in telecommunications.I am currently pursuing a Master of Project Management to further develop my strategic planning and risk management skills. Strong communicator and team player with a commitment to achieving excellence in all endeavours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Project Coordinator
University Of Adelaide Project Management Society
02.2024 - Current
- Supported the project management team in organising and scheduling project activities and workshops.
- Participated in project meetings, contributing to discussions and follow-up actions.
- Collaborated with team members to ensure alignment with project goals and deliverables.
Receptionist Administrator
Physiointegrated
02.2024 - 05.2024
- Managed incoming calls efficiently, directing patients and addressing specific needs.
- Maintained a clean and welcoming reception area to enhance first impressions.
- Scheduled and managed client appointments, ensuring effective use of time and office resources.
- Handled complaints and inquiries with a focus on patient service excellence.
Assistant Manager -Management Trainee
SBI Life insurance company ltd
07.2022 - 08.2023
- Assisted in the development and implementation of insurance policies and procedures
- Implemented targeted strategies with management team to achieve a 3% increase in profit goals.
- Conducted market research on online leads and prepared comprehensive analysis reports.
- Assessed department operations to mitigate future risks and ensured proper documentation.
- Collaborated across departments (operations, emerging business, business strategy, corporate sales) to boost overall business by 6%.
Summer Internship - Marketing Intern
Trivoli Digital
05.2021 - 09.2021
- Understood and trained with various services offered by the company.
- Planned and executed new sales strategies.
- Engaged in lead generation, R&D on client competitors, formal email writing, and client engagement.
- Initiated contact with clients, created databases, and drafted initial client communications.
Research Associate Intern
Amber Academy
11.2020 - 01.2021
- Performed market research and analysis to support marketing strategies.
- Conducted customer engagement and influencer marketing.
- Participated in team meetings, providing updates on research progress and contributing to problem-solving discussions.
Technical Internship
JBF Industries Ltd
08.2020 - 09.2020
- Worked in the instrumentation department, learning about the processing and operation of instruments.
- Measured and processed materials to minimise waste.
- Explored and implemented new problem-solving methods to enhance efficiency.
Education
Master of Project Management ( Complex Systems ) - Project Management
The University of Adelaide
Adelaide, SA12.2025
Master of Business Administration in Technology - Engineering Technology
Narsee Monjee Institute of Management Studies
Mumbai , India 08.2022
Skills
- Communication skills
- Time management
- Microsoft word
- Detail-oriented mindset
- Project Management
- Teamwork
- Market Research
- Problem Solving
- Microsoft excel
- Customer service
- Administrative Experience
- Sales Experience
Certification
- Google Project Management (Coursera)
- Tableau Certification: :Desktop Specialist (Udemy)
- Power BI essential Learning (Linkedin Learning)
- Excel Skills For business : Advanced (Coursera)
- Introduction to Microsoft Project Training Workshop (Maltina Group)
- Social Media Marketing: :ROI (LinkedIn Learning)
- Python 3 Programming specialisation (Coursera)
Timeline
Assistant Project Coordinator
University Of Adelaide Project Management Society
02.2024 - Current
Receptionist Administrator
Physiointegrated
02.2024 - 05.2024
Assistant Manager -Management Trainee
SBI Life insurance company ltd
07.2022 - 08.2023
Summer Internship - Marketing Intern
Trivoli Digital
05.2021 - 09.2021
Research Associate Intern
Amber Academy
11.2020 - 01.2021
Technical Internship
JBF Industries Ltd
08.2020 - 09.2020
Master of Project Management ( Complex Systems ) - Project Management
The University of Adelaide
Master of Business Administration in Technology - Engineering Technology
Narsee Monjee Institute of Management Studies