Shehab Fahmy
Kangaroo Point
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior HR Assistant
IWA Australia
09.2023 - Current
- Assisted in the successful onboarding of new employees, creating a welcoming and supportive environment from day one.
- Created informative HR reports to assist executives in making informed decisions about workforce strategies.
- Conducted regular audits of HR processes to ensure compliance with federal and state employment laws.
- Ensured compliance with labor laws through diligent maintenance of accurate records and documentation.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
Pharmacy Assistant
Chemist Warehouse
08.2022 - Current
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Educated patients on the importance of medication adherence, leading to improved health outcomes and fewer complications.
Shift Leader
7-eleven
03.2021 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Supervisor
Seasons IGA
04.2021 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Warehouse Packer
City Beach Distribution Centre
09.2020 - 11.2021
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Back of House Cook
KFC
10.2020 - 04.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Bachelor of Dental Technology/ Dental Prosthetics - Dentistry
Griffith University
QLD11-2027
Skills
- HR policies implementation
- Positive attitude
- Timely and Dependable
- Goal oriented
- Team motivation
- Strong verbal and written communication
- Strategic planning
Certification
- First aid and CPR certification
- Cert 2 in Sampling and Measurement
- NDIS Card
- Blue Card
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Interests
- Gym Workouts
- Football (Soccer)
- Dental research and newsletters
- Cooking
Timeline
Senior HR Assistant
IWA Australia
09.2023 - Current
Pharmacy Assistant
Chemist Warehouse
08.2022 - Current
Supervisor
Seasons IGA
04.2021 - 08.2022
Shift Leader
7-eleven
03.2021 - 07.2023
Back of House Cook
KFC
10.2020 - 04.2021
Warehouse Packer
City Beach Distribution Centre
09.2020 - 11.2021
Bachelor of Dental Technology/ Dental Prosthetics - Dentistry
Griffith University
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