Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Phone number
Availability
Timeline
Generic

Shehnazne Binti Akhtar Ali

Fairfield,NSW

Summary

Skilled Pharmacy Assistant brings years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Personable professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians. I am a caring, compassionate and responsible individual with a strong commitment to provide quality aged care so that the elderly can live with maximum dignity, comfort and independence. I would like to secure a challenging but rewarding position with opportunities for myself to grow strong within my team. I am a hard working individual and reliable looking for an employment opportunity where my practical skills and enthusiasm can be put to use. The prospective employer will find that I am cooperative and work well in a team and also keen to learn new skills. My positive attitude and dedication will be an asset to your company. I am currently studying an aged care course, I am currently working on getting my First Aid and Manual Handling certificate. I've went for my First Aid and CPR, I'm just waiting for my certificate to come through. I am also on a visa called bridging visa subclass WA010, it doesn't have a expiry date, I do have full work and study rights.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

Suganty & Vinod
01.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Warehouse Worker

Mark
02.2023 - 05.2023
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as pounds.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Hospitality Worker

Amandeep
10.2022 - 04.2023
  • Identified and resolved customer complaints concerning food or lodging.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Sourced quality vendors to consistently reach highest care standards.
  • Acknowledged outstanding staff performance to boost morale.
  • Trained new staff members on proper customer service and hospitality policies.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Warehouse Worker

Trent
03.2021 - 12.2022
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as pounds.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Waitress

Rothana
02.2021 - 06.2022
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Answered customers' questions, recommended items, and recorded order information.

Pharmacy Assistant

Iza
06.2021 - 11.2021
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Counted and labeled prescriptions with correct item and quantity.
  • Received incoming supplies and stocked in correct locations.
  • Verified order information against computer database.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Education

High School Diploma -

Casula High School
Casula

Cert III Aged Care - Nursing

Signature College
Parramatta, NSW

Skills

  • Operations support
  • Quantity calculations
  • Labeling and boxing
  • Teamwork and Collaboration
  • Order picking and processing
  • Processing payments
  • Order documentation
  • Secure storage of medications
  • Receiving incoming supplies
  • Typing medication labels
  • Assisting pharmacists
  • Product restocking
  • Customer care standards
  • Quick learner
  • Active listening
  • Interpersonal skills
  • Communicating
  • Conflict resolution
  • Patience
  • Trust worthy
  • Empathy

Additional Information

Skills and attributes I have are

  • Good communication
  • Quick learner
  • Well Presented
  • Flexible/ Hardworking
  • Able to work as part of a team or independently
  • Great attention to detail
  • Good customer observation skills
  • Time Management
  • Willingness to learn
  • Customer and personal service
  • Speaking
  • Negotiation
  • Complex problem solving
  • Management of personal resources
  • Active listening skills
  • Monitoring
  • Computer and electronics
  • Personal and human resources management

Certification

First Aid Certificate

Languages

Hindi
Full Professional
Malay
Full Professional
Punjabi
Full Professional
English
Native or Bilingual
Urdu
Full Professional
Chinese (Mandarin)
Limited Working

Phone number

0482 901 676

Availability

Monday - Saturday after 6:30 pm

Timeline

Warehouse Worker

Mark
02.2023 - 05.2023

Hospitality Worker

Amandeep
10.2022 - 04.2023

Pharmacy Assistant

Iza
06.2021 - 11.2021

Warehouse Worker

Trent
03.2021 - 12.2022

Waitress

Rothana
02.2021 - 06.2022

Support Worker

Suganty & Vinod
01.2021 - Current

High School Diploma -

Casula High School

Cert III Aged Care - Nursing

Signature College
Shehnazne Binti Akhtar Ali