Shei Mitchell
Stockwell,SA
Summary
Reliable and client-focused professional with a strong background in property management and customer service across high-volume, people-driven environments. Experienced in building lasting relationships, resolving customer concerns efficiently, and maintaining accurate administrative and compliance records. Proven ability to communicate effectively with diverse clients, deliver high standards of service, and thrive in dynamic, fast-paced roles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Harcourts Gawler
Gawler, SA
02.2025 - Current
- Deliver outstanding service to tenants and landlords, maintaining positive relationships and consistently resolving issues with a calm, solutions-based approach
- Coordinate all aspects of tenancy management including inspections, renewals, maintenance, and compliance
- Communicate with professionalism and empathy to ensure client satisfaction throughout the rental lifecycle
Property Manager
Barossa Rental Specialist
Tanunda, SA
03.2024 - 02.2025
- Provided high-level customer service across a varied portfolio of residential properties
- Acted as a key liaison between clients, tenants, and tradespeople, ensuring clear and timely communication
- Delivered smooth and efficient onboarding for new tenants while supporting landlords with strategic advice
- Managed over 150 properties
Property Manager
First National Broken Hill
Broken Hill, NSW
08.2022 - 02.2024
- Delivered exceptional service while overseeing rental properties, conducting routine inspections, and facilitating tenancy agreements
- Provided clear guidance to tenants and landlords, ensuring smooth communication and timely resolution of concerns
- Demonstrated strong organisational skills and attention to legal compliance
Pharmacy Assistant
Outback Pharmacies
Broken Hill, NSW
05.2018 - 08.2022
- Provided attentive, confidential customer service including over-the-counter assistance and prescription support
- Maintained pharmacy displays, managed stock levels, and ensured customers received accurate information
- Developed strong product knowledge and built rapport with a loyal customer base
Customer Service Cashier
Foodland Broken Hill
Broken Hill, NSW
05.2015 - 05.2018
- Delivered prompt, friendly service across checkout, customer service desk, and shop floor roles
- Handled customer inquiries, resolved concerns efficiently, and assisted in team operations
- Consistently recognised for reliability, teamwork, and a professional attitude
Customer Service Cashier
Coles Broken Hill
Broken Hill, NSW
05.2014 - 05.2015
- Delivered prompt, friendly service across checkout, customer service desk, and shop floor roles
- Handled customer inquiries, resolved concerns efficiently, and assisted in team operations
- Consistently recognised for reliability, teamwork, and a professional attitude
Customer Service Cashier
Woolworth Broken Hill
Broken Hill, NSW
05.2011 - 05.2014
- Delivered prompt, friendly service across checkout, customer service desk, and shop floor roles
- Handled customer inquiries, resolved concerns efficiently, and assisted in team operations
- Consistently recognised for reliability, teamwork, and a professional attitude
Education
Willyama High School
Broken Hill, NSWSkills
- Customer Relationship Management
- Conflict Resolution & Client Support
- High-Level Verbal & Written Communication
- Documentation Accuracy & File Management
- Tenancy Legislation Knowledge (SA)
- Property Management Software (eg, PropertyMe, Console Cloud)
- Time Management & Prioritisation
- Team Collaboration & Professionalism
Certification
SA Property Management Licence
References
Lisa Anderson
Barossa Rental Specialist
0414 335 660
Sarah Benton
Outback Pharmacies & Foodland Broken Hill
0428 191 311
Julie Thring
Harcourts Gawler
0427 233 319
Timeline
Property Manager
Harcourts Gawler
02.2025 - Current
Property Manager
Barossa Rental Specialist
03.2024 - 02.2025
Property Manager
First National Broken Hill
08.2022 - 02.2024
Pharmacy Assistant
Outback Pharmacies
05.2018 - 08.2022
Customer Service Cashier
Foodland Broken Hill
05.2015 - 05.2018
Customer Service Cashier
Coles Broken Hill
05.2014 - 05.2015
Customer Service Cashier
Woolworth Broken Hill
05.2011 - 05.2014
Willyama High School