Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Publication
Reference
Timeline
Generic

Sheikh Shamshad Ahmed

St. Albans,VIC

Summary

Energetically propelled IT support and network administration with a proven track record at Yester Jeans Ltd., enhancing IT security and system efficiencies. Expert in Windows Server, TCP/IP, and Python, coupled with exceptional problem-solving abilities. Achieved significant improvements in operational planning through meticulous data analysis and technical support, showcasing a blend of technical prowess and analytical acumen.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Support Assistant

Yester Jeans Ltd.
Mohakhali, Dhaka, Bangladesh
03.2022 - 08.2024
  • Provided assistance in the development of policies related to IT security standards.
  • Recommended changes to improve systems and network configurations.
  • Provided technical support to staff and customers in person, over the phone, and via email.
  • Collected, analyzed and reported on data for use in operational planning.
  • Resolved printer, scanner, fax machine related problems.

Intern - Network Administration

Wipro
The Grand Del-Vista, Gulshan Ave, Dhaka 1212, Bangladesh
12.2021 - 04.2022
  • Assisted in configuring and monitoring network devices, including switches and routers.
  • Supported the migration of legacy systems to a cloud-based infrastructure.

Education

Bachelor of Science - Computer Science And Engineering

Daffodil International University
Dhaka, Bangladesh
03-2023

Master of Science - Information Technology

Central Queensland University
Melbourne, VIC

Skills

  • Operating Systems: Windows Server, Linux
  • Networking: TCP/IP, DNS, DHCP
  • Tools: Active Directory, Office 365, VMware
  • Programming: Python, Shell Scripting, C,C,Java
  • Cybersecurity practices
  • Software installation
  • IT documentation

Certification

  • CompTIA A+ Certification
  • ITIL Foundation Certification 2022
  • Advanced Training in Cybersecurity Fundamentals

Accomplishments

  • Achievements The champion team of “DIU Battle of Mind 1.0” - May 2019

A member of the Champion team. It is the most prestigious business idea pitch competition of Daffodil International University

  • Science Fair- September 2017

Secured 1st place for building interactive software in our district college Competition.

Affiliations

"Learn More" - Organizer and Teacher

Organized Learn More, yearly robotics and artificial intelligence workshop at BUS, where I taught deep learning and computer vision.

"Bus Orientation" - Student Mentor Served as the Student Mentor, organizing orientation events and mentoring the institute freshmen.

" Bornomala Blood Donors" – Active Volunteer Organize a free Blood grouping campaign and I have certification in the blood grouping process. Manage Blood for needy people and regularly donate blood.

"Bus Annual Exam" – Organizer and Teacher We organize an Exam annually for the student who is going to attend the board exam that year for class VIII & X. Students have come from many schools to participate in this Exam.

Publication

  • Sheikh Shamshad Ahmed, A. Akter Mim, D. Saha, K. Nahar and M. Aynul Hasan Nahid, "A CNN-Based Novel Approach for The Detection of Compound Bangla Handwritten Characters," 2023 11th International Symposium on Digital Forensics and Security (ISDFS), Chattanooga, TN, USA, 2023, pp.

Reference

Chandana Watagodakumbura Tutor

Email address:

c.watagodakumbura@cqu.edu.au

City/town:

Melbourne

Timeline

IT Support Assistant

Yester Jeans Ltd.
03.2022 - 08.2024

Intern - Network Administration

Wipro
12.2021 - 04.2022

Bachelor of Science - Computer Science And Engineering

Daffodil International University

Master of Science - Information Technology

Central Queensland University

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Sheikh Shamshad Ahmed