Sheila Scully

• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Streamlined cashier operations for improved productivity and reduced wait times.
• Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Maintained administrative duties on all Microsoft programs.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
• Coordinated with other departments to address cross-functional concerns and improve overall store operations efficiency.

Reduced incidences of theft by implementing effective access control measures.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Security patrol of the venue. Observe attendees and may detain anyone who is in violation of the law or venue rules.
• Perform crowd control, and supervise parking or direct traffic after the events is over.