Sheila Mae Avila
Macquarie ,NSW
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
Work History
Food Waiter
Jollibee
Philippines
05.2021 - 01.2023
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
- Conducted pre-shift meetings with waitstaff team members prior to beginning each shift.
- Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.
- Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.
- Coordinated closing duties such as restocking supplies, counting money drawers, resetting dining room furniture and decorations, at end of shift.
Education
Bachelor of Accountancy - Accounting
Burauen Community College
BurauenSkills
- Menu knowledge
- Salesmanship
- Professional Appearance
- Order Accuracy
- Food safety understanding
- Order Management
- Guest Relations Management
- Menu Memorization
- Safe Food Handling
- Check payment processing
Timeline
Food Waiter
Jollibee
05.2021 - 01.2023
Bachelor of Accountancy - Accounting
Burauen Community College