Sheila is a smart and hardworking individual with a team player attitude and exceptional poise. Organised and patient individual, also very adaptable
Overview
4
4
years of professional experience
Work History
Marketing Executive
Mo Works
Melbourne, VIC
03.2022 - 09.2023
Planned, designed, and created social media posts and videos with eye for viral content strategies regularly for 3 clients simultaneously and 1 month in advance.
Create short-video formats for clients on LinkedIn, Instagram and TikTok with proven results, where one of them reached the highest views on TikTok with over 378.5K views.
Wrote and published articles and blogs on various topics including awards application which have been proven to won 5+ prestigious awards.
Wrote and proofread content for a diverse range of around 10 websites.
Devised creative strategies for improving customer awareness of company and offerings.
Innovating templates and processes to streamline workflows in the team.
Utilised SEO optimisation best practices to increase traffic and brand awareness on websites and social media platforms.
Reviewed and approved graphic design work by assessing for adherence to brief objectives, brand requirements and predetermined specifications.
Translated key brand and campaign objectives into effective messaging.
Front of House
Ichigo
Melbourne, VIC
06.2021 - 07.2022
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Handled complaints, settled disputes and resolved customer conflicts.
Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
Engagement, Marketing, & Communication Intern
Engineers Without Borders Australia
Melbourne, VIC
08.2021 - 10.2021
Planned, designed, and lead "Engineering Redefined" event with 3 speakers, attracting 70 participants and raised more than $300 for charity
Developed, interviewed 4 committee, and published a 2.5 minute length profile story video to establish partnership with sponsor company
Published a media release and blog post to reach audiences regarding upcoming and past events, reaching 1000 subscribers
Managed 3 of EWB’s existing priority corporate partners, such as Bentley Education and Engineers Australia, and working with colleagues to ensure program deliverables are of high quality
Utilized various new and existing project managements applications such as Monday, Slack, Google Meet, Zoom, Google Calendar, and more in completing the projects
Developed positive relationships with stakeholders, partners, sponsors to maintain and deepen existing partnerships across EWB
Promote the Engineering Redefined event across various social media platforms, including Facebook, Instagram, and Linkedin
Coordinated meetings, materials, discussions and new implementation plans
Collaborated with graphic design and marketing teams devise effective branding strategies
Vice Coordinator of Media and Marketing Division
Melbourne University Indonesian Student Association (MUISA), (PPIA Unimelb)
Melbourne, VIC
08.2020 - 08.2021
Developed engaging content, such as Melbourne Overlooked, achieving the top 3 highest engagement rate among other posts, increasing the reach of audience
Resolved interpersonal conflicts in a team of 7 officers by listening, finding common ground and building relationships
Updated web pages and social media profiles with engaging and current content weekly and monthly
Managed work according to tight project timelines and high quality standards
Managed and replied to inquiries came through the organization's social media platforms such as Facebook, Instagram, email, and LinkedIn
Logistics Team Member
The Forum 2021
Melbourne, VIC
01.2021 - 04.2021
Led the technical work of the webinar on Zoom including managing speakers' spotlight, QnA session, and other technicality related work
Created information booklet for The Forum 2021 using Canva
Organized and followed up with the list of participants and payments, with over 70 participants registered
Built registration form using Google Forms for participants of the event
External Affairs Officer
Melbourne University Indonesian Student Association (MUISA), (PPIA Unimelb)
Melbourne, VIC
08.2019 - 08.2020
Collaborated with external parties such as the current Indonesian Ministry of Tourism and Economy
Creative, charity organizations, and local business owners for project collaborations
Prepared, planned, and coordinated execution of support missions to aid deployed forces and individuals
Contacted various external organizations both in Australia and Indonesia for collaborations and events
Created new and maintained existing relations between PPIA and external parties
Operations Intern
Manual Jakarta
Jakarta
01.2020 - 03.2020
Reviewed project specifications and documentation to understand task and deadline requirements
Collaborated with event division to come up with new ideas and methods for partners and clients
Wrote and responded to emails from collaborators and partners on a daily basis
Prepared PowerPoint presentations proposals for the company's clients
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers
Volunteer
Setapak! 2019
Bandung
12.2019 - 12.2019
Arranged the food supplies for the whole event by searching, comparing, and reach out to 5 various food suppliers to find the best fit for the event by taking into consideration budget, location, and the quality of product
Led, communicated, and taught a group of 8 young kids about diversity and unification as part of the volunteering program
Education
Bachelor of Arts - Media And Communication
The University of Melbourne
Melbourne, VIC
06.2022
Foundation Studies - October Fast Track
Trinity College - The University of Melbourne
05.2019
Skills
Interpersonal and written communication
Social media management
Content development
Communication
Reliable & trustworthy
Organisational skills
Customer service-oriented
Presentations
Copywriting abilities
Marketing campaign strategy
Adaptability
Collaboration and teamwork
Problem solving
Microsoft Excel
Microsoft Office
Google Docs
Google Drive
Gmail
Google Sheets
Hootsuite
Metricool
Social Media (LinkedIn, Facebook, Instagram, Twitter, TikTok)
Office Coordinator, Division of Cardiothoracic Surgery at Washington University School of Medicine in St. Louis, MOOffice Coordinator, Division of Cardiothoracic Surgery at Washington University School of Medicine in St. Louis, MO