Shekinah Daly
Brisbane,QLD
Summary
Passionate and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager / Office Administrator
Cairns Rollerskating Centre
03.2023 - Current
- Serve as primary contact for event bookings, managing client communication via email and phone, and resolve inquiries or issues promptly.
- Manage facility operations for various functions, including school sporting groups around QLD, private events, and daily venue operations, utilizing calendars to coordinate schedules.
- Handle daily cash-ups and tracked financial transactions for accuracy. Processed employee payroll, and am experienced in purchasing, budgeting and stock management.
- Create staff rosters, lead a diverse team, delegating responsibilities effectively. Implemented quality assurance to maintain high service standards.
Customer Service Agent
Alive Pharmacy
10.2018 - 04.2020
- Established a loyal customer base by providing personalized attention, addressing concerns promptly and exceeding expectations
- Assisted customers in selecting appropriate over-the-counter products for their needs, fostering positive relationships with clientele.
- Built product knowledge to provide suitable options for unavailable products.
- Helped large volumes of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Education
High School Diploma -
Freshwater Christian College
Cairns, QLD11-2022
Skills
- People focused
- Leadership & teamwork
- Communication
- Time management
- Flexible & adaptable
Certification
First Aid & CPR Certificate
Certificate III in Photography
Timeline
Manager / Office Administrator
Cairns Rollerskating Centre
03.2023 - Current
Customer Service Agent
Alive Pharmacy
10.2018 - 04.2020
High School Diploma -
Freshwater Christian College
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