Shekinah Santos
Dubbo,NSW
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
Certification
Work History
Crew Member
McDonald's
03.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Trolley Collection and Cleaning
Woolworths
04.2025 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Front Counter Crew Member
Hot Bread
03.2025 - 04.2025
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Maintained a clean and organized workspace for better efficiency during peak hours.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
Online Seller
01.2025 - 02.2025
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
- Reduced shipping costs by optimizing packaging materials and methods while maintaining product protection standards during transit.
Cafe Worker
Joe Brews
11.2024 - 12.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
High School Diploma -
Baliuag University
Baliwag Bulacan Philippines06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cleaning
- Customer engagement
Certification
- Microsoft Office Specialist (MOS) Certification
Languages
English
Full Professional
Filipino
Full Professional
Korean
Elementary
Timeline
Trolley Collection and Cleaning
Woolworths
04.2025 - 05.2025
Crew Member
McDonald's
03.2025 - Current
Front Counter Crew Member
Hot Bread
03.2025 - 04.2025
Online Seller
01.2025 - 02.2025
Cafe Worker
Joe Brews
11.2024 - 12.2024
High School Diploma -
Baliuag University
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