Shekofa Naseri
Melbourne
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
SUBWAY Restaurant At Fountain Gate Shopping Centre
05.2021 - 01.2023
- Met customer service goals and exceeded customer expectations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Front & Drive Thru Cashier
Hallam Hungry Jack's
02.2020 - 08.2021
- Collaborated with team members to achieve daily goals and meet company objectives.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - High School Graduate
Fountain Gate Secondary Collage
Hallam, VIC11.2023
Skills
- Flexible Schedule
- Multitasking and Organization
- Teamwork and Collaboration
- Problem-Solving
- Verbal Communication
- Excellent People Skills
Accomplishments
- The Duke of Edinburgh's International award
- Award for excellent results and contribution in sports coaching
- Received the International Skyline Scholarship
Certification
- Student representative council in 2020
- Safe@work health and service Certificate
Languages
Perisan
Native or Bilingual
English
Full Professional
Rufescence Contact details
- Mathew Quittner
- (03) 87626839
Timeline
Customer Service Cashier
SUBWAY Restaurant At Fountain Gate Shopping Centre
05.2021 - 01.2023
Front & Drive Thru Cashier
Hallam Hungry Jack's
02.2020 - 08.2021
No Degree - High School Graduate
Fountain Gate Secondary Collage
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