Shelby Borda
Maryborough,VIC
Summary
Developed leadership and multitasking skills in fast-paced, customer focused environment. Experience in managing teams, resolving customer conflicts, and ensuring efficiency through effective team management and delegation. Seeking to transition into new field, leveraging strong organizational and communication abilities to contribute to new team.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
KFC
11.2022 - Current
- Trained new team members on daily operations, safety procedures and company standards.
- Completed store opening and closing procedures independently.
- Handled daily banking and balancing tills.
- Resolved customer complaints or issues and offered solutions to maintain excellent customer service.
- Helped store management meet company standards of service and quality in all daily operations.
- Ensured smooth operations during peak hours by effectively managing staff and resources.
Education
Maryborough Education Centre
Maryborough, VICSkills
- Cash handling
- Employee development
- Staff management
- Customer-oriented
- Inventory management
- Food safety practices
Timeline
Shift Supervisor
KFC
11.2022 - Current
Maryborough Education Centre