Shelby Ewart
Varsity Lakes,QLD
Summary
Recently relocated from Canada to Australia on a working holiday visa. I am currently working at Lockwood Bar in Burleigh as a bartender.
Throughout my time in the hospitality industry, I bring valuable experience from my time as a server at The Longhorn Saloon and Earls Kitchen and Bar.
I have developed a strong aptitude for collaborative teamwork, an openness to constructive criticism, ability to excel under pressure and flexibility in adjusting to different tasks and diverse customer needs.
I take pride in being detail-oriented and possess excellent communication skills. These qualities, along with my international perspective, contribute to a unique and valuable perspective in any work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Labourer
Evergreen Environmental & Reclamation Ltd.
10.2022 - 10.2023
- Worked alongside a team to accomplish work goals according to schedule.
- Maintained organized and clean work areas at all times on job sites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Fulfilled supervisor roles which included completing daily paperwork, inspections, and site visits.
Front of House Team Member
Longhorn Saloon & Grill
10.2021 - 09.2022
- Established a welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Verified ID and payment preferences of guests to make transactions faster and more flexible.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
Server
Earls Kitchen + Bar
09.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Education
Some College (No Degree) - Health Sciences
British Columbia Institute of Technology
Burnaby, British ColumbiaHigh School Diploma -
Clayton Heights Secondary School
Clayton Heights, British Columbia06.2019
Skills
- Interpersonal Communication
- Multitasking
- Task Prioritization
- Organization and Time Management
- Critical Thinking
- Adaptability
Certification
- Responsible Service of Alcohol QLD
- Standard First Aid & CPR C
Timeline
Labourer
Evergreen Environmental & Reclamation Ltd.
10.2022 - 10.2023
Front of House Team Member
Longhorn Saloon & Grill
10.2021 - 09.2022
Server
Earls Kitchen + Bar
09.2021 - 03.2022
Some College (No Degree) - Health Sciences
British Columbia Institute of Technology
High School Diploma -
Clayton Heights Secondary School
- Responsible Service of Alcohol QLD
- Standard First Aid & CPR C
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