Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shelby Giblin-Lloyd

Bundaberg,QLD

Summary

Motivated Kitchen Hand, Bar Trainee, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Cordial and hospitable Waitress with experience creating welcoming atmosphere and giving great service to customers and restaurant guests. Guides guests through menus while demonstrating thorough knowledge of food and ingredients to take accurate orders. Partners with team members to serve food and beverages that meet or exceed guests' expectations

Overview

1
1
year of professional experience

Work History

Wait Staff Member

The Waves Sports Club
07.2023 - 11.2023
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Offered excellent customer service, addressing client concerns promptly and professionally.

Kitchen Hand

South Kolan Pub
11.2022 - 06.2023
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Education

High School Diploma -

Bundaberg North State High School
Bundaberg North, QLD
11.2023

Skills

  • Professional Appearance
  • Guest Relations
  • Dining Area Maintenance
  • Food Safety Practices
  • Stress Tolerance
  • Food Station Setup
  • High-Volume Dining
  • Cleaning and Sanitizing
  • Food Preparation
  • Plating and Presentation
  • Cleaning and maintenance
  • Reliability and punctuality

Accomplishments

  • Represented Bundaberg at the 2022 queensland States in Gymnastics
  • Winning gold, silver, bronze medals.
  • thus placing 2nd overall.

Timeline

Wait Staff Member

The Waves Sports Club
07.2023 - 11.2023

Kitchen Hand

South Kolan Pub
11.2022 - 06.2023

High School Diploma -

Bundaberg North State High School

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Shelby Giblin-Lloyd