Shelby Grace
Southbank
Summary
Shelby Grace is a hardworking and passionate job seeker with strong organizational skills. She is always organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Co-Manager
All The Doggos
2 2023 - Current
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions, dietary needs, and medication regimens.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Gave medication to pets following guidelines from owners.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Accomplished multiple tasks within established timeframes
- Developed and maintained relationships with customers and suppliers through account development
Administrator
Gee Transport Services
03.2023 - 01.2024
- Managed time efficiently between phone calls and everyday tasks
- Collected, validated, and distributed information to employees.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of the latest developments.
- Computerised office activities, maintained customer communications, and tracked records through delivery.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Used computer systems to track packages and update client information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Completed paperwork, recognising discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Proactively prioritising higher level jobs by creating a day to day list, making sure jobs don't stack up over time
McDonald's
Daniel Bielby
03.2021 - 04.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with team members to achieve target results.
- Developed and maintained courteous and effective working relationships.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Improved operations through consistent hard work and dedication.
- Developed team communications and information for meetings.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Skilled in making frappes and different iced drinks
- Constantly expanded personal knowledge of coffee styles and varieties.
Education
Bachelor of Science - Forensic Science/Criminology
Deakin University
Waurn Ponds, VIC 04.2001 -
Tafe - Provide Responsible Service of Alcohol
Clear To Work
Clear To Work 01.2023 - 2023.01
Bachelor of Photography - Photography
Studies College
South Melbourne 02.2020 - 2022.11
High School Diploma -
Lavalla Catholic College
Traralgon, VIC 02.2014 - 2019.11
Skills
Flexible and Adaptable
Dependable and Responsible
Good Telephone Etiquette
Cultural Awareness
Team Building
Multitasking Abilities
Critical Thinking
Active Listening
Self-Motivated
Timeline
Administrator
Gee Transport Services
03.2023 - 01.2024
Tafe - Provide Responsible Service of Alcohol
Clear To Work
01.2023 - 2023.01
McDonald's
Daniel Bielby
03.2021 - 04.2023
Bachelor of Photography - Photography
Studies College
02.2020 - 2022.11
High School Diploma -
Lavalla Catholic College
02.2014 - 2019.11
Bachelor of Science - Forensic Science/Criminology
Deakin University
04.2001 -
Co-Manager
All The Doggos
2 2023 - Current
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