Shelby Hingston
St Kilda,VIC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Dog Walker/Pet and House Sitter
Madpaws
11.2023 - Current
- Increased client satisfaction by providing timely and attentive care for their pets.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
- Offered tailored services such as medication administration or special accommodations for elderly or disabled pets as needed.
- Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
- Monitored health of pets during walks, reporting any concerns or changes in behaviour to owners promptly.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
grilled healthy burgers
05.2023 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Certificate II - Animal Care
Swinburne Open Ed
Melbourne, VIC03.2025
Certificate IV - Mental Health Services
Institute of Applied Psychology
Sydney, NSW11.2023
High School Diploma -
Auburn High School
Hawthorn, VIC11.2022
Skills
- Animal Grooming
- Schedule Management
- RSA
- Customer Service
- Route Planning
- Physical Strength
- Stamina
- Honest and Trustworthy
- Safety awareness
- Excellent Communication
- Meal Preparation
Timeline
Dog Walker/Pet and House Sitter
Madpaws
11.2023 - Current
grilled healthy burgers
05.2023 - 01.2024
Certificate II - Animal Care
Swinburne Open Ed
Certificate IV - Mental Health Services
Institute of Applied Psychology
High School Diploma -
Auburn High School
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