Shelby Mcbeatty
Blackett NSW
Summary
Adept at maintaining high standards of cleanliness and customer satisfaction, I leveraged my skills in efficient cleaning techniques and exceptional service at Cherry Bean Cafe. My proactive approach and ability to work collaboratively in fast-paced environments have consistently enhanced guest experiences, demonstrating my reliability and keen attention to detail.
Personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues.
Overview
1
1
year of professional experience
Work History
Cleaner/Restaurant Waiter
Cherry Bean Cafe
03.2024 - 03.2024
- Communicated with staff to address specific cleaning needs and concerns.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
seated customers
DINEIN COLLECTIVE
11.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Hospitality Worker
DINEIN COLLECTIVE
11.2023 - 11.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
- Improved guest satisfaction by providing prompt and courteous service.
Restaurant Waiter
Kimbarwalli
03.2023 - 03.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Inspected dishes and utensils for cleanliness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Chifley College Bidwill Campus
Bidwill NSW09-2024
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Efficient cleaning techniques
- Interior and exterior cleaning
- Attention to detail
- Sanitation practices
- Chemical handling
- Disinfection practices
Timeline
Cleaner/Restaurant Waiter
Cherry Bean Cafe
03.2024 - 03.2024
seated customers
DINEIN COLLECTIVE
11.2023 - 11.2023
Hospitality Worker
DINEIN COLLECTIVE
11.2023 - 11.2023
Restaurant Waiter
Kimbarwalli
03.2023 - 03.2023
High School Diploma -
Chifley College Bidwill Campus
Similar Profiles
Pierenii Donovan-MakPierenii Donovan-Mak
Waitress Trainer at Cafe Cherry BeanWaitress Trainer at Cafe Cherry Bean
David LaufenbergDavid Laufenberg
Barista and Cash Register at Cherry Bean CoffeeBarista and Cash Register at Cherry Bean Coffee
Sumandeep KaurSumandeep Kaur
Coffee Barista at Wild Bean CafeCoffee Barista at Wild Bean Cafe