Summary
Overview
Work History
Education
Skills
Certification
Interests
References
Timeline
Generic

Shelby Nation Bates

Ferntree Gully

Summary

I am a hard working employee with lots of experience with children. I'm soon to finish my TAFE course at RMIT in Certificate IV School Based Education Support, I graduate between May-June but am available to start before then if required. My family have been foster carers for my whole life, my Mother, Aunt, and Grandparents have all taken care of foster children. This has always inspired me to work with children as I've seen how much difference a school experience can affect a child's development. I want to make a difference in someones life.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Foster Carer

Anglicare Victoria
03.2005 - Current
  • I've grown up with my mother being a foster carer, so I've developed strong skills when it comes to impacted children.
  • Cared for children with intense medical and behavioural needs
  • Supported children going though traumatic situations
  • Developed very strong communication skills, both with children and adults.
  • Worked in collaboration with numerous types of therapists and other medical professionals.

Deli Team Member

Woolworths Supermarket
11.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Worked closely with management to address any customer concerns or complaints, resolving issues promptly and professionally.
  • Received positive feedback from customers for excellent communication skills, with multiple customers coming to our store just to be served by me.

Volunteer ESW

RMIT Work Placement
07.2024 - 07.2025
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Learnt how working in a school environment can feel.
  • Worked effectively with numerous high-needs students.

Online Personal Shopper

Spotlight
05.2022 - 11.2022
  • Placed completed orders in parcels for customers to pick up.
  • Worked efficiently to ensure orders were fulfilled on-time.
  • Tracked substitutions and informed customers of changes.
  • Participated in team meetings and staff training sessions.

Education

Certificate IV - School Based Education Support

RMIT University
Melbourne, VIC
05-2025

VCE -

Wantirna College
Melbourne
11-2023

Skills

  • Reliability and punctuality
  • Safety planning
  • Activity planning
  • Child development
  • Educational support
  • Classroom support
  • Behaviour redirection
  • Lesson planning/modification
  • Supporting students with special needs
  • Knowledge of Child Safe Standards

Certification

Certificate IV in School Based Education Support - CHC40221

Interests

  • Art
  • Gardening
  • Travel, camping
  • Family activities
  • Hiking

References

References available upon request from: RMIT Melbourne, Woolworths Supermarkets, Anglicare Victoria

Timeline

Volunteer ESW

RMIT Work Placement
07.2024 - 07.2025

Deli Team Member

Woolworths Supermarket
11.2022 - Current

Online Personal Shopper

Spotlight
05.2022 - 11.2022

Foster Carer

Anglicare Victoria
03.2005 - Current

Certificate IV - School Based Education Support

RMIT University

VCE -

Wantirna College
Shelby Nation Bates