Shelby Watson
Port Macquarie
Summary
🛍️ Retail Experience – North Home Variety
- Consistently delivered exceptional customer service, contributing to a positive and engaging in-store experience
- Collaborated seamlessly with team members to ensure efficient store operations and high service standards
- Trained and mentored new employees, fostering a supportive and productive work environment
- Maintained a safe, well-organized retail space in alignment with company policies and safety standards
- Leveraged comprehensive product knowledge and persuasive communication to meet customer needs and drive sales
- Recognized for professionalism, reliability, and strong organizational and interpersonal skills
- Provided high-quality, compassionate care to patients, supporting daily living activities and personal needs
- Accurately monitored and documented vital signs, ensuring patient safety and timely clinical intervention
- Delivered emotional support to patients, maintaining empathy and respect in all interactions
- Adapted effectively to evolving patient conditions and changing care priorities in fast-paced environments
- Collaborated closely with multidisciplinary teams to support optimal patient outcomes
- Demonstrated strong communication, problem-solving, and critical thinking skills in delivering patient-centered care
Overview
2
2
years of professional experience
Work History
Retail Worker
North Home Variety
05.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Assisting in Nursing
TAFE NSW
NSW10-2025
St Joseph's Regional College
1 College Dr, Port Macquarie NSW 244412-2024
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Vital signs monitoring
- Patient care
- Privacy and confidentiality
- Infection control
- Healthcare ethics
- Motivational skills
- Clinical skills
Timeline
Retail Worker
North Home Variety
05.2023 - Current
Assisting in Nursing
TAFE NSW
St Joseph's Regional College